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Essential advice and Awareness resources

Essential advice

You can keep up to date with the latest advice from NHS England and the Department of Health and Social Care

If you think you have Coronavirus you are asked not visit your GP or hospital but to go to NHS 111 Online to check you symptoms and follow the advice given

National Covid track and trace system up and running

But what does this mean for Manchester people? The city’s Director of Public Health, David Regan answers your questions on the latest details around testing, tracing and isolating. Read more here

Easy Read Test and Trace materials - download a pdf version here / download a jpg version here

Manchester resources and help

Manchester Central Hub to support city's most vulnerable residents 0800 234 6123

Central hub

The central hub will coordinate vital support for Manchester's most vulnerable people, to help them cope with the impacts of the coronavirus outbreak. The primary needs that call handlers are expected to deal with include, but are not limited to:

  •     Delivery of food
  •     Delivery of medication
  •     Combating loneliness
  •     Managing fuel top-up payments

The service will run six days a week, Monday to Friday, 9am-5pm and Saturday 10am-2pm. The number for people to call is: 0800 234 6123 or email: COVIDSupport@manchester.go.uk


COVID-19 Community Resource Hub

Manchester City Council have developed a resource hub of public safety information to support communities through COVID-19. These include posters, videos and social media assets to download in alternative formats and languages. 

For COVID-19 health and wellbeing information translated to 61 different languages, including how migrants can access NHS Health Services visit Doctorsoftheworld.org.uk

If you need to read the information on this page in an alternative language or to have it spoken back to you please use BrowseAloud

Stay Safe 

Hand washing posters are available in alternative languages in a Zip file in: Arabic, Bangla, Farsi, Gujarati, Kurdish, Punjabi, Somali and Urdu.

Social Distancing posters available in alternative languages in Zip files in PDF and JPG formats in: Arabic, Bangla, Chinese, Farsi, French, Gujarati, Polish, Punjabi, Romanian, Somali, Spanish and Urdu. Assets for each language are in Zip files to download. 

COVID-19 Symptoms

 A poster, social media messages and artwork tiles for Twitter, Facebook and Instagram to encourage the public with new symptoms or pre-existing conditions to contact the NHS if they need support. 

Social media messages are available in English and alternative languages: Arabic, Bangla, Chinese, Farsi, French, Gujarati, Polish, Punjabi, Romanian, Somali, Spanish and Urdu. Assets for each language are in Zip files to download. 

Stay Connected Through COVID-19 - Help to get online

Alternative format languages: Arabic, Bangla, Cantonese, Chinese, Czech, Farsi, French, Gujarati, Hindi, Lavarian, Lithuanian, Polish, Punjabi, Romanian, Russain, Slovakian, Somali, Spanish, Swahili, Tigrinya and Urdu. Available to download in a Zip file.

Stay Connected through COVID-19 Leaflet English version (PDF) 

Stay Connected through COVID-19 Leaflet alternative formats (PDF/Word Files)

Manchester City Council COVID-19 Community Helpline translated messages

Manchester City Council have translated their messages for the helpline number in to different languages which can be downloaded here:

Arabic, Bangladeshi, Cantonese, Chinese, Czech, English, Farsi, French, Guajarti, Hindi, Latvian, Lithuanian, Punjabi, Romanian, Russian, Slovak, Somali, Spanish, Swahili, Tigrinya and Urdu

If you need the flyer in another language, please email us at: info@mcrcommunitycentral.org

There is also an A5 easy read leaflet available.

Useful numbers during Covid-19


Greater Manchester Mental Health NHS Foundation Trust are here for their service users and carers, and have extended their helpline to 24/7. You can call any time if you feel your mental health is beginning to suffer on 01204 483071

Due to the COVID-19 outbreak there have been changes to how services are operating. Click here to find out about changes to services in your area.

Awareness resources

It is important that local groups help share and raise awareness of the situation and what people need to do, especially as rumours, myths and disinformation increase:

Easy Read - Inclusion North have produced Coronavirus – Easy Read Information and Purple All Stars have produced a hand washing rap video

SignHealth have produced BSL information on COVID-19 which is available on their website here

Doctors of the World updated guidance - Further to recent changes in the Government and NHS official guidance on COVID-19, Doctors of the World UK has been updating its translated guidance in 60 languages. The updated version includes changes in social distancing rules and the new symptom of coronavirus. Please note the guidance is valid across the UK.

Public Health England guidance on testing - Public Health England has translated the message that COVID-19 testing and treatment is free of charge, irrespective of immigration status, into 40 languages (including English).

Covid 19 infographics - Useful infographics to help summarise key information about Covid-19 in different languages are available here 

AskDoc has made information videos in different languages - http://askdoc.org.uk/events/covid-19/ 

Carers UK have developed advice and guidance for carers click here  

COVID-19 Plan & Prep Guide - NMD United volunteers have designed a COVID-19 (novel coronavirus) guide for adults living with neuromuscular disabilities. The goal of this guide is to provide fact-based, reliable resources that educate the community on how to reduce and prevent the spread of COVID-19, while also providing practical coping tools and life-management strategies that can be used not just for this specific situation, but for addressing any viral or bacterial infection risk.

Coronavirus (COVID-19): Accessing food and essential supplies – How to get food and other essential supplies during the coronavirus pandemic