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Essential advice and Awareness resources

Essential advice

You can keep up to date with the latest advice from NHS England and the Department of Health and Social Care

If you think you have Coronavirus you are asked not visit your GP or hospital but to go to NHS 111 Online to check you symptoms and follow the advice given

Manchester resources and help

Manchester Central Hub to support city's most vulnerable residents 0800 234 6123
The central hub will coordinate vital support for Manchester's most vulnerable people, to help them cope with the impacts of the coronavirus outbreak. The primary needs that call handlers are expected to deal with include, but are not limited to:

  •     Delivery of food
  •     Delivery of medication
  •     Combating loneliness
  •     Managing fuel top-up payments

The service will run six days a week, Monday to Saturday, between 8.30am and 5.30pm. The number for people to call is: 0800 234 6123 or email: COVIDSupport@manchester.go.uk

Manchester City Council COVID-19 Community Helpline messages translated in 22 languages

Manchester City Council have translated their messages for the helpline number in 22 languages which can be downloaded here:

Arabic, Bangladeshi, Cantonese, Chinese, Czech, English, Farsi, French, Guajarti, Hindi, Larvian, Lithuanian, Polish, Punjabi, Romanian, Russian, Slovak, Somali, Spanish, Swahili, Tigrinya and Urdu

If you need the flyer in another language, please email us at: info@mcrcommunitycentral.org

There is also an A5 easy read leaflet available.

Useful numbers during Covid-19


Greater Manchester Mental Health NHS Foundation Trust are here for their service users and carers, and have extended their helpline to 24/7. You can call any time if you feel your mental health is beginning to suffer on 01204 483071

Due to the COVID-19 outbreak there have been changes to how services are operating. Click here to find out about changes to services in your area.

Awareness resources

It is important that local groups help share and raise awareness of the situation and what people need to do, especially as rumours, myths and disinformation increase:

Easy Read - Inclusion North have produced Coronavirus – Easy Read Information and Purple All Stars have produced a hand washing rap video

SignHealth have produced BSL information on COVID-19 which is available on their website here

Doctors of the World have produced, in partnership with the Red Cross, Migrant Help and Clear Voice Coronavirus (Covid 19), advice for patients in 44 languages, click here

AskDoc has made information videos in different languages - http://askdoc.org.uk/events/covid-19/ 

Carers UK have developed advice and guidance for carers click here  

COVID-19 Plan & Prep Guide - NMD United volunteers have designed a COVID-19 (novel coronavirus) guide for adults living with neuromuscular disabilities. The goal of this guide is to provide fact-based, reliable resources that educate the community on how to reduce and prevent the spread of COVID-19, while also providing practical coping tools and life-management strategies that can be used not just for this specific situation, but for addressing any viral or bacterial infection risk.

Coronavirus (COVID-19): Accessing food and essential supplies – How to get food and other essential supplies during the coronavirus pandemic