0333 321 3021


ILM Level 3 Award in the Management of Volunteers

Date & Time of Training: 
27 March, 2019 - 10:00 to 16:00
The Gateway, Sankey Street, Warrington, WA1 1SR

This course is for anyone working with volunteers who would like to gain a qualification and recognition for their role as a coordinator, leader, supervisor or manager of volunteers. The programme will be delivered over a four-month period, during March and July 2019, comprising one workshop session and four online webinars.

The content will cover:

  • Managing volunteer expectations
  • Understanding volunteer motivations
  • Supporting, supervising and developing volunteers
  • Giving and receiving feedback
  • Skills assessment for volunteers
  • Evaluating volunteer achievements
  • Appropriate and relevant record keeping

Participants will complete one work-based assignment as a formal assessment; receiving ongoing support and guidance from the tutor via telephone, email and through a dedicated online discussion group. The course also requires a commitment to individual study, including a weekly reflective practice activity.

The course tutor is Sue Jones who has developed and led training programmes for leaders and managers of volunteers for over 15 years. She has worked with organisations locally, regionally, nationally and internationally to create valuable learning opportunities across the voluntary, community and public sectors. Sue is co-founder of 3B Coaching and is passionate about supporting people to achieve their goals professionally and personally. Please request to contact Sue if you would like to discuss more about the course content or the qualification requirements.

Warrington Voluntary Action
£425.00 per person
Please quote Manchester Community Central when booking
Further details / booking: 
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