Learning Support Volunteer

Who we are:

Based on a world heritage site, the Science and Industry Museum charts 250 years of world-changing discoveries and innovations. The Industrial Revolution began here in Manchester, and at the Museum, we care for a globally important heritage site comprising five listed buildings, two of them listed Grade 1.

This site was the original terminus of the world’s first inter-city railway and our characteristic 1830 Warehouse epitomises Manchester’s 19th-century reputation as the 'warehouse of the western world'.

We combine the distinctive appeal of our historic site with a vibrant contemporary science programme, making connections between the past and the present, between scientific theory and real-world applications.

In this role you’ll be: 

• Acting as an ambassador for the Learning team by being welcoming and friendly and chatting with the public.  

• Supporting the learning team in the delivery of the learning programme both on and offsite including hands-on activities, arts and crafts and mini Science experiments.   

• Enhancing the overall visitor experience for all visitors by providing excellent customer service and promoting our offer to visitors at the museum or offsite location. 

• Helping the Learning team deliver the operations of the programme including activity set up/down, and monitoring/replenishing resources. 

What you’ll get from volunteering: 

We want to ensure you have a rewarding experience with us. That’s why you’ll:  

• Learning and development from our volunteer programme training  

• Discounts in our café and shop along with free entry into our exhibitions and events 

• We can be a reference for all our volunteers 

What you’ll bring to the role: 

This role is perfect for people who: 

• Enjoy learning new information and sharing this with others 

• Have a passion for interacting and engaging with the public, enjoying talking to a wide range of people from different backgrounds 

• Be friendly and happy to approach visitors 

• Have an interest in the museum, narrative themes and collections 

• Flexibility; a willingness to adapt to the changing needs of the activity 

We ask all volunteers to show inclusive behaviours, valuing everyone’s contribution, and promoting a culture of openness.

Key dates: 

• Welcome Induction 30th April from 13.30  

• Training- TBC