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Essential advice and Awareness resources

You can keep up to date with the latest advice from NHS England and the Department of Health and Social Care

On this page you will find:

NHS Covid-19 app

The App is now available to the public to download free of charge from Android or Apple iOS stores. It is intended to support the public by providing alerts if a user has recently been close to someone who tests positive for coronavirus, by providing details of local area coronavirus risk levels, and by allowing quick and easy check-in to venues they visit. It will also support local contact tracing services by providing (anonymous) data on where and how the virus is spreading.

Download the NHS Covid-19 App

Government materials to encourage use of the app are available to download:

Posters / Social media images / explanation documents in English

Explanation documents about the app are available in alternative languages:

Arabic, Bengali, Bilingual, Chinese, Gujarati, Polish, Punjabi, Romanian, Somali, Turkish, Urdu and Welsh. British Sign Language YouTube video


Stay safe

For COVID-19 health and wellbeing information translated to 61 different languages, including how migrants can access NHS Health Services visit: Doctorsoftheworld.org.uk

Posters to download:

Easy Read - Inclusion North have produced Coronavirus – Easy Read Information and Purple All Stars have produced a hand washing rap video

SignHealth have produced BSL information on COVID-19 which is available on their website here

Covid 19 infographics - Useful infographics to help summarise key information about Covid-19 in different languages are available here 

Tier 3 community materials

  • Public Health England posters on the very high alert level - download in PDF / JPG
  • Manchester City Council - Community information on the very high restrictions - download in English PDF / JPG and in Urdu PDF / JPG
  • Manchester City Council - Covid increase neighbourhood leaflet - download in PDF
  • Manchester City Council - Covid increase very high level leafelet - download in PDF / JPG page 1 - JPG page 2


If you have symptoms

Check if you or your child has coronavirus symptoms - find out about the main symptoms of coronavirus and what to do if you have them

Self-isolation and treating symptoms - advice about staying at home (self-isolation) and treatment for you and anyone you live with

Posters to download:


National Covid track and trace system up and running

keep manchester safe

Please only go online or ring 119 to book a COVID Test if you have symptoms or have been instructed to do so by an NHS Test and Trace Team. Demand for tests is very high, so it's really important to only book a test if you need one.

If NHS Test and Trace has identified you as a contact of someone who has tested positive for COVID, please don’t try to book a test, as the virus develops at different speeds in different people, so please follow the advice to self-isolate for two weeks nhs.co.uk/coronavirus

Easy Read Test and Trace materials - download a pdf version here / download a jpg version here


Children returning to school

Advice has been prepared with the help of Manchester City Council’s public health team to give parents and carers as much information as possible before children return to school in September download here. The information is available to download in the following languages: Bangla, Chinese, English, Punjabi, Somali and Urdu.


Health resources

The NHS Health Education England website has information and advice to help us through the COVID-19 epidemic. This includes:

People at higher risk - advice for people at higher risk from Coronavirus, including older people, people with health conditions and pregnant women.

Greater Manchester Mental Health NHS Foundation Trust are here for their service users and carers, and have extended their helpline to 24/7. You can call any time if you feel your mental health is beginning to suffer on 01204 483 071

AskDoc has made information videos in different languages - http://askdoc.org.uk/events/covid-19/

Carers UK have developed advice and guidance for carers click here 

COVID-19 Plan & Prep Guide - NMD United volunteers have designed a COVID-19 (novel coronavirus) guide for adults living with neuromuscular disabilities. The goal of this guide is to provide fact-based, reliable resources that educate the community on how to reduce and prevent the spread of COVID-19, while also providing practical coping tools and life-management strategies that can be used not just for this specific situation, but for addressing any viral or bacterial infection risk.


Community advice about measures to help prevent the spread of COVID-19

Advice and information for local communities in Manchester about the precautions you need to take to help stop the spread of COVID-19

This information is available to download as an A5 sized document in PDF and JPG formats with Easy Read symbols in the following languages: Arabic, Bangla, Chinese, English, Farsi, French, Gujarati, Polish, Portuguese, Romanian, Somali, Spanish and Urdu.

Social distancing and changes to everyday life - advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.

Local outbreak advice - GOV.UK: local restrictions – areas with an outbreak of coronavirus


Stay connected through COVID-19 - Help to get online

Alternative format languages: Arabic, Bangla, Cantonese, Chinese, Czech, Farsi, French, Gujarati, Hindi, Lavarian, Lithuanian, Polish, Punjabi, Romanian, Russain, Slovakian, Somali, Spanish, Swahili, Tigrinya and Urdu. Available to download in a Zip file.

Stay Connected through COVID-19 Leaflet English version (PDF)

Stay Connected through COVID-19 Leaflet alternative formats (PDF/Word Files)


Advice for the hospitality industry

Advice has been prepared for staff and employers in the hospitality industry to explain the steps that need to be taken when one or more members of staff have tested positive for covid-19.


Work and financial support

GOV.UK: work and financial support

GOV.UK: check if you should go back into work

Citizens Advice: coronavirus – if you’re worried about working

Manchester resources and help

Manchester Central Hub to support city's most vulnerable residents 0800 234 6123

Central hub

The central hub will coordinate vital support for Manchester's most vulnerable people, to help them cope with the impacts of the coronavirus outbreak. The primary needs that call handlers are expected to deal with include, but are not limited to:

  •     Delivery of food
  •     Delivery of medication
  •     Combating loneliness
  •     Managing fuel top-up payments

The service will run six days a week, Monday to Friday, 9am-5pm and Saturday 10am-2pm. The number for people to call is: 0800 234 6123 or email: COVIDSupport@manchester.go.uk

Manchester City Council COVID-19 Community Helpline translated messages

Manchester City Council have translated their messages for the helpline number in to different languages which can be downloaded here:

Arabic, Bangladeshi, Cantonese, Chinese, Czech, English, Farsi, French, Guajarti, Hindi, Latvian, Lithuanian, Punjabi, Romanian, Russian, Slovak, Somali, Spanish, Swahili, Tigrinya and Urdu

If you need the flyer in another language, please email us at: info@mcrcommunitycentral.org

There is also an A5 easy read leaflet available

Coronavirus (COVID-19): Accessing food and essential supplies – How to get food and other essential supplies during the coronavirus pandemic


Useful numbers

Useful numbers during Covid-19

The directory includes:

General   |   Bereavement   |   Business support   |   Children and young people   |   Carers   |   Disability and autism   |   Food banks and clubs   |   Health conditions   |   Homelessness   |   Housing associations   |   LGBTQ+ and gender diversity    |   Mental health   |   Older people   |   Recovery and addiction   |   Victim support