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Essential advice and Awareness resources

You can keep up to date with the latest advice from NHS England and the Department of Health and Social Care

On this page you will find:


Stay safe

For Covid-19 health and wellbeing information translated to 61 different languages, including how migrants can access NHS Health Services visit: Doctorsoftheworld.org.uk

Posters to download:

Easy Read - Inclusion North have produced Coronavirus – Easy Read Information and Purple All Stars have produced a hand washing rap video

SignHealth have produced BSL information on Covid-19 which is available on their website here

Covid-19 infographics - Useful infographics to help summarise key information about Covid-19 in different languages are available here 

Around 1 in 3 people with Covid-19 have no symptoms

The new variant of this disease spreads quickly.

We must all play our part in protecting others by following the golden rules:

Hands, face, space guidance


Vaccine frequently asked questions

Vaccination is the most important thing you can do to protect our community against serious illnesses. But as the Covid-19 vaccine roll out continues you might have some questions, the NHS have answers to some frequently asked questions

Easy read guide to the Covid-19 vaccination from Public Health England

Covid-19 Vaccine Myths from the British Islamic Medical Association – Your one stop shop on debunking myths surrounding the Covid-19 Vaccine

Vaccination videos from Yaran Northwest CIC


If you have symptoms

Check if you or your child has coronavirus symptoms - find out about the main symptoms of coronavirus and what to do if you have them

Self-isolation and treating symptoms - advice about staying at home (self-isolation) and treatment for you and anyone you live with

Posters to download:

Self-isolating guidance, 10 ways to do your 10 days, so you can be prepared and get help and support.

Download the guide in:
English  /  Arabic  /  Bengali  /  Farsi  /  Gujarati  /  Hindi Polish  /  Punjabi  /  Romanian  /  Somalian  /  Urdu


National Covid track and trace system and self isolation

To book a PCR swab test, you can register for one online at www.nhs.uk/coronavirus and tick the box that says your local authority asked you to take a test. Or ring 119 and say the same thing to book a test.
For more information go to Manchester.gov.uk/coronavirus

There is a lot of help and support if you do test positive for Covid 19, including money to help people: www.manchester.gov.uk/benefits if you need help and support with food, medical supplies or other Covid-related support call 0800 234 6123 (Monday-Friday, 9am-5pm) or text 0786 002 2876 and Manchester City Council will respond by the next working day.

Please also keep on with the other things that keep everyone safe: washing hands, wiping down surfaces like door handles, keeping windows open, wearing face coverings when needed; and meeting people outside wherever possible instead of indoors.

Easy Read test and trace materials - download a pdf version here / download a jpg version here

Which test is best?
Manchester’s Director of Public Health, David Regan gives the lowdown on Covid testing in the city – for people with and without symptoms. Read Which test is best here

Self-isolation changes from 16 August

From 16 August there are changes around when people need to self-isolate. These are the main changes:

Fully-vaccinated adults
Fully-vaccinated adults will no longer be legally required to self-isolate if they are identified as a close contact of someone who has tested positive for Covid-19. (Fully vaccinated means you have had both doses of the vaccine and that two weeks have passed since the second dose, which is when we say that the vaccine is able to give the most protection). If identified as a close contact they will be advised to book a PCR test to see if they have the virus, too. Legally, they must self-isolate if their PCR test result comes back positive.

Adults who are unvaccinated, or not yet fully vaccinated (2 doses)
The rules will not change for adults who are unvaccinated, have only had their first dose, or have had two doses – but not had the two-week period since their second jab (the two weeks is the time to build up the full protection the vaccine can offer). Legally, they must self-isolate if they are a close contact of someone who has tested positive for Covid-19. They will also need to have a PCR test to see if they have the virus, too. Even if the result is negative they will still need to finish their isolation period and stay at home.

All under 18s (whether they have had the vaccine or not) will not have to self-isolate if they are a close contact of someone who has Covid-19. But, they will be asked to have a PCR test (this is for children over the age of 5) to see if they have the virus. If it comes back positive they will have to self-isolate. Please note that children under the age of 5 who are identified as close contacts would only be asked to have a PCR test if the person who tested positive lives with them.

Download the briefing from Manchester Test and Trace


NHS Covid-19 app

The App is now available to the public to download free of charge from Android or Apple iOS stores. It is intended to support the public by providing alerts if a user has recently been close to someone who tests positive for coronavirus, by providing details of local area coronavirus risk levels, and by allowing quick and easy check-in to venues they visit. It will also support local contact tracing services by providing (anonymous) data on where and how the virus is spreading.

Download the NHS Covid-19 App

Government materials to encourage use of the app are available to download:

Posters / Social media images / explanation documents in English

Explanation documents about the app are available in alternative languages:

Arabic, Bengali, Bilingual, Chinese, Gujarati, Polish, Punjabi, Romanian, Somali, Turkish, Urdu and Welsh. British Sign Language YouTube video


NHS Covid Pass

How to access your NHS Covid Pass if you are double vaccinated

If you are double vaccinated against Covid-19 you can use the NHS Covid Pass from 16 August to:

  • Avoid self-isolation if you have been a close contact of someone with Covid-19
  • Travel to amber list countries with no quarantine on your return

Find out more here NHS Covid Pass

Watch a YouTube video on the NHS COVID Pass for use at venues and events in England

Accessible information on how to access your NHS Covid passes

Translated versions – Read translated versions about what the NHS COVID Pass letter tells you

Easy read – An easy-read guide about what the NHS COVID Pass letter tells you

Braille and large print – You can get a Braille or large print version of the NHS COVID Pass letter via the NHS website or by calling 119 (select the ‘NHS COVID Pass service’)

Audio format – You can get an audio version of the NHS COVID Pass letter via the NHS website or by calling 119. Your letter and the audio file on a CD will be sent directly to you. It should arrive within 7 working days.

British Sign Language (BSL) – YouTube BSL guide for NHS COVID-19 post-vaccination letter


Health resources

The NHS Health Education England website has information and advice to help us through the Covid-19 epidemic. This includes:

People at higher risk - advice for people at higher risk from Coronavirus, including older people, people with health conditions and pregnant women.

Greater Manchester Mental Health NHS Foundation Trust are here for their service users and carers, and have extended their helpline to 24/7. You can call any time if you feel your mental health is beginning to suffer on 01204 483 071

AskDoc has made information videos in different languages - http://askdoc.org.uk/events/covid-19/

Carers UK have developed advice and guidance for carers click here 

COVID-19 Plan & Prep Guide - NMD United volunteers have designed a Covid-19 (novel coronavirus) guide for adults living with neuromuscular disabilities. The goal of this guide is to provide fact-based, reliable resources that educate the community on how to reduce and prevent the spread of Covid-19, while also providing practical coping tools and life-management strategies that can be used not just for this specific situation, but for addressing any viral or bacterial infection risk.

Manchester Flu Campaign Toolkit

This toolkit contains a range of campaign materials to help you have conversations about flu:

Manchester Flu vaccination campaign toolkit

Flu campaign briefing for the Muslim community

Flu myth busters factsheet

Flu easy read booklet for people with learning disabilities

Flu vaccination who needs it and why booklet

Flu easy read winter 2020 booklet

Flu vaccination leaflets in community languages

Protecting your child against flu

5 reasons to vaccinate your child poster


Community advice about measures to help prevent the spread of Covid-19

Advice and information for local communities in Manchester about the precautions you need to take to help stop the spread of Covid-19

This information is available to download as an A5 sized document in PDF and JPG formats with Easy Read symbols in the following languages: Arabic, Bangla, Chinese, English, Farsi, French, Gujarati, Polish, Portuguese, Romanian, Somali, Spanish and Urdu.

Social distancing and changes to everyday life - advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.

Local outbreak advice - GOV.UK: local restrictions – areas with an outbreak of coronavirus


Stay connected through Covid-19 - Help to get online

Alternative format languages: Arabic, Bangla, Cantonese, Chinese, Czech, Farsi, French, Gujarati, Hindi, Lavarian, Lithuanian, Polish, Punjabi, Romanian, Russain, Slovakian, Somali, Spanish, Swahili, Tigrinya and Urdu. Available to download in a Zip file.

Stay Connected through COVID-19 Leaflet English version (PDF)

Stay Connected through COVID-19 Leaflet alternative formats (PDF/Word Files)


Work and financial support

GOV.UK: work and financial support

GOV.UK: check if you should go back into work

Citizens Advice: coronavirus – if you’re worried about working

Manchester resources and help

Manchester Central Hub to support city's most vulnerable residents 0800 234 6123

central hub

The central hub will coordinate vital support for Manchester's most vulnerable people, to help them cope with the impacts of the coronavirus outbreak. The primary needs that call handlers are expected to deal with include, but are not limited to:

  •     Delivery of food
  •     Delivery of medication
  •     Combating loneliness
  •     Managing fuel top-up payments

Tel: 0800 234 6123 (Mon-Fri, 9am-5pm)
Text: 0786 002 2876
Email: COVIDSupport@manchester.gov.uk

Manchester City Council Covid-19 Community Helpline translated messages

Manchester City Council have translated their messages for the helpline number in to different languages which can be downloaded here:

Arabic, Bangladeshi, Cantonese, Chinese, Czech, English, Farsi, French, Guajarti, Hindi, Latvian, Lithuanian, Punjabi, Romanian, Russian, Slovak, Somali, Spanish, Swahili, Tigrinya and Urdu

If you need the flyer in another language, please email us at: info@mcrcommunitycentral.org

There is also an A5 easy read leaflet available

Coronavirus (Covid-19): Accessing food and essential supplies – How to get food and other essential supplies during the coronavirus pandemic


Useful numbers

Useful numbers during Covid-19

The directory includes:

General   |   Bereavement   |   Business support   |   Children and young people   |   Carers   |   Disability and autism   |   Food banks and clubs   |   Health conditions   |   Homelessness   |   Housing associations   |   LGBTQ+ and gender diversity    |   Mental health   |   Older people   |   Recovery and addiction   |   Victim support