Help facilitate the delivery and collection of furniture and food and support the running of Mustard Tree’s warehouse.
What you’ll be doing:
- Supporting our driving team with collecting donations and making deliveries of furniture and white goods
- Loading and unloading the van, working within manual handling guidelines
- Working with the warehouse, delivery and helpdesk team to co-ordinate deliveries and collections
- Supporting the warehouse team with accepting onsite donations
- Assisting with calls to clients awaiting deliveries and collections
- Working alongside the Drivers and Driver Mentors, map reading, route planning and providing general support
- Liaising with staff and volunteers
- Attending team briefings
General Volunteering Duties:
- Work within health and safety guidelines and Mustard Tree policies and procedures
- Embody Mustard Tree’s values and represent the charity as required
What we're looking for:
- Good English language ability both in written and verbal form
- Enjoys working and building relationships with a range of people from different backgrounds
- Good customer service skills, kind and non-judgemental approach
- Flexible and can-do attitude – encouraging others to work to our vision and values
- Desirable: Experience in working with vulnerable adults
- Desirable: Background in customer-facing roles, retail and/warehouse delivery
- Minimum of 2 days per week Mon – Friday, 9:00am – 4:00pm
If you are interested in this role, please click apply to receive the application form.