Below are some draft policies we have developed to help organisations ensure that they are working towards good practice in running their business and delivering services. We continue adding to these documents drawing together ideas and practice from local organisations.
Increasingly, funders and commissioners are expecting to see evidence not just that your organisation has such policies but that they are actually being put into practice every day.
These documents are only provided as a starting point for developing your own policies and procedures. You will need to consider, for example, the size and structure of your organisation and the people you work with.
- Business continuity plan
- Complaints
- Confidentiality
- Criminal records
- Financial procedures
- Health and safety
- Induction and training
- Quality assurance
- Record keeping
- Record keeping – children’s information
- Whistleblowing
We are currently developing resource on issues around equalities but in the meantime the following may be useful:
- Information about the Equality Standard for Local Government and implications for voluntary sector providers, as provided by Manchester City Council
- Information about the Race Relations Amendment Act 2000 and the implications for voluntary sector providers, produced by SCVO