Family Support Volunteer
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Who we are:
The families we work with sometimes have limited or no access to support from their own family and friends and little help or encouragement at a challenging time in their lives. By giving your time you will be helping Out There as a charity to help them to feel less isolated, more supported and better able to support their imprisoned family member.
We are a small charity based in Manchester who offers free and confidential support to families or individuals who are affected by the imprisonment of a family member. The support each family needs varies.
The sort of help we can offer includes:
Information and Advice.
Face to Face and/or Phone Support.
Referral and support to access other organisations e.g Welfare Advice.
Opportunities to meet other families going through a similar experience.
Act as an intermediary with the prison service and accompany to prison visits
Work with children who have been affected by the imprisonment of a family member
What are we looking for?
We are looking for someone with:
- Previous experience in supporting others with their emotional wellbeing
- Previous experience of supporting others to navigate the Criminal Justice System
- Have relevant qualifications in social care / psychology / counselling / mentoring
- Be positive and friendly
- Have a non-judgmental attitude
- Be flexible and use initiative
- Be organised and punctual
- Have some experience of direct work with families, children or our client group
What would you be doing as a volunteer?
The volunteering role description is:
- To support Out There’s Adult Clients with their emotional wellbeing which has been impacted by the imprisonment of a loved one
- To stay in touch with clients either on the phone or in the community
- To support in signposting clients to other relevant support systems
- To help out at Out There events and group activities by assisting in setting up, organising and chatting with clients
- Keep up to date records of sessions and identify any next steps
- To represent Out There’s values and ethos when supporting clients
- Be able to work on own initiative with ongoing support and guidance from Out There colleagues.
- Be able to travel throughout Greater Manchester