We want to support other service users. The value of peer support should be recognised – we are experts by experience. Peer support and peer advocacy should be part of the services, and should be adequately supported.
4. That all users of services can feel part of the solution, and can contribute to services for others.
How it should be monitored
Peer support is available for all service users who could benefit. This could be as part of a group or as a volunteer. The numbers, types and quality of the opportunities should be monitored. The availability of support for people volunteering also needs to be monitored.
The organisation should positively encourage former users of services to become employees and the way they are doing this and the levels and type of jobs should be monitored.