Volunteer Call Handler

NAPAC- The National Association of People Abused in Childhood

Who are we?

NAPAC exists to support adult survivors of all types of childhood abuse. Many adults with a history of childhood abuse continue to suffer – from post-traumatic stress disorder, eating disorders, depression, and other issues. It doesn’t have to be this way – this is the chance for you to change someone’s life for the better.

What will volunteers do?

We are seeking empathetic and resilient Volunteer Call Handlers to join our friendly team in Stockport. Volunteer Call Handlers answer calls to NAPAC’s primary survivor support service – the telephone support line.

Volunteers will receive a 5-week training course (4x3 hour sessions plus a shadowing week) Volunteer recruitment is ongoing with courses running every couple of months. Here you will receive specialist trauma-informed training and be fully equipped with the skills you need to feel confident in supporting survivors.

Volunteers are also invited to attend our twice yearly training days where we host guest speakers from other relevant organisations.

Where is the opportunity based?

Stockport, Greater Manchester

What is the duration of the volunteering opportunity?

12 months+

Is this opportunity suitable for under 18s?

No

Does this opportunuity have gender restrictions?

No

Are out of-pocket expenses covered for volunteers?

Travel expenses up to £12 per shift

If you would like to look further into who we are and what we do please have a look at our website NAPAC – Supporting Recovery From Childhood Abuse

WHAT ARE NAPAC- THE NATIONAL ASSOCIATION OF PEOPLE ABUSED IN CHILDHOOD LOOKING FOR?

Reliable, resilient and empathetic volunteers. Must be over the age of 18.