Visit Support Volunteer

Who we are:

The families we work with sometimes have limited or no access to support from their own family and friends and little help or encouragement at a challenging time in their lives. By giving your time you will be helping Out There as a charity to help them to feel less isolated, more supported and better able to support their imprisoned family member.

We are a small charity based in Manchester who offers free and confidential support to families or individuals who are affected by the imprisonment of a family member. The support each family needs varies.

The sort of help we can offer includes:

Information and Advice.

Face to Face and/or Phone Support.

Referral and support to access other organisations e.g Welfare Advice.

Opportunities to meet other families going through a similar experience.

Act as an intermediary with the prison service and accompany to prison visits

Work with children who have been affected by the imprisonment of a family member

What are we looking for?

We are looking for someone who has: 

• Afull and clean UK Driving License and access to a fully licensed, taxed and a MOT’d car
• Previous experience in supporting others with their emotional wellbeing
• Previous experience of supporting others to navigate the Criminal Justice System
• Be positive and friendly
• Have a non-judgmental attitude
• Be flexible and use initiative
• Be organised and punctual
• Have some experience of direct work with families, children or our client group.

What would you be doing as a volunteer?

The volunteer role description is: 

• To assist Out There individual clients/families to prison visits including picking them up from an agreed address and taking them back again
• To support Out There’s Clients with their emotional wellbeing which has been impacted by the imprisonment of a loved one.
• Keep up to date records of sessions and identify any next steps
• To represent Out There’s values and ethos when supporting clients
• Be able to work on own initiative with ongoing support and guidance from Out There colleagues.