Foodbank Admin Assistant

Who we are: 

Manchester Central Foodbank provides three-day emergency food parcels for people in need, on a referral-only basis. Sadly 1 in 5 people in the UK live below the poverty line. Manchester Central Foodbank support 1600 people a month. 

What are we looking for?

About you: 

• Strong communication skills
• Reliable
• Good attention to detail
• Confident in using Google suite applications

What would you be doing as a volunteer?

This role plays an important role in supporting the behind-the-scenes running the foodbank, helping with organisational and administrative tasks that will help us more effectively support those in need around the city.

Key tasks:

• Assist in organising and managing food safety and cleaning paperwork
• Answer queries from members of the public, potential donors and other organisations by taking a shift handling the foodbank phone
• Keep track of client data, including number of foodbank visits, so we can better support longer-term foodbank users
• Alongside the operations team, help plan supermarket donation drives, including preparing shopping lists
• Help organise the foodbank email inbox, including replying to queries when appropriate or forwarding to the relevant staff member
• Work with the Volunteer Coordinator to respond to new volunteer applications, including sending further information or speaking to interested applicants
• Undertake other foodbank tasks as appropriate to help with the smooth running of our operation