WITHDRAWN Telephone Be-friender

As a volunteer befriender it's about providing friendship and a listening ear to a vulnerable, isolated or lonely person living in our ILS over the telephone. Promoting independence and empowerment and reducing social isolation.

The volunteer befriender will:

• Maintain confidentiality in accordance with the organisation's confidentiality policy
• Participate in training
• Keep Independent living advisor up to date with progress of customers
• Report Concerns, Safeguarding and required referrals to the ILA
• Enjoy chatting about day to day events, with a view of increasing confidence levels and feelings of isolation.
• Have good listening skills, by way of putting the tenant first and providing regular friendship support
• Be non-judgemental
• Promote independence & share skills to increase confidence & skill set
• Provide emotional support with a view on promoting positive health & well being
• Inform tenants of local activities

You will:

• Gain experience of supporting elderly, isolated individuals
• Gain experience of working with the public
• Gain experience of working within a Social Housing Association
• Opportunity to increase self-confidence
• Valuable training and experience that can be included in CVs and job applications
• Improve self-esteem
• Enhance your communication and personal skills
• Be part of something worthwhile