Summary
Cheetham Hill Advice Centre is a busy advice charity in North Manchester. For the last three years CHAC has been delivering two streams of advice services funded by the Reaching Communities strand of The National Lottery Community fund and The Henry Smith Charity. CHAC is commissioning two independent evaluations of these projects to look at the outcomes, the impact and any lessons that can be learnt from this work.
Scope
The evaluation needs to include two separate reports featuring:
- A short section on the local area and the demographic make up of the community
- Analysis of data including number of people using the advice service
- A section on the current pressures facing the community including examples of how this impacts on individuals and households
- Summary of evidence of improvements in quality of life (e.g. increased income, improved housing situation)
- Gathering and evaluating case studies (via a small number of between 15 20 individual interviews with clients to identify what they found valuable about the service model and case studies to illustrate the impact on people, families and households)
- Any particular learning points from the project
- Recommendations for the future
Cost
The total cost of these two pieces of evaluation is £6,000. CHAC are putting this out to tender in line with their financial controls. CHAC will be guided by the quality of approach and the experience of the evaluator of understanding the work of an organisation like CHAC.
Information / Resources
CHAC can facilitate the client interviews and cluster these to reduce travel time for the evaluator. CHAC can arrange and pay for independent interpreters where needed. CHAC can liaise with the evaluator to identify learning points that emerge from the data and the interviews. CHAC will provide suggested edits at two agreed points in the drafting process.
Scheduling the work
CHAC are commissioning both of these reports together so they can put dates in place for the evaluations and so the evaluator can schedule their time.
Timescale
Short expressions of interest describing how you would carry out this brief along with a brief summary of your experience and your knowledge of the community CHAC serve should be submitted by 23 April 2025 at 10am (one side of A4 is acceptable and no more than two sides of A4 to be sent). CHAC would like to have an evaluator confirmed by 30 April so that the first evaluation can begin in summer 2025.
Expressions of interest
Expressions of interest need to be emailed to office@cheethamadvice.org.uk by 23 April 2025 at 10am.