When Healthwatch launched their Annual Report in October 2013, they started a conversation with the public, their partners and stakeholders about the rights framework.
Healthwatch know there are a number of frameworks already out there, including the NHS constitution, the Think Local Act Personal framework for care and the CQC's fundamental standards. Healthwatch will be working with stakeholders to bring these approaches together to establish a greater awareness of rights and would welcome your views about how they do this.
In the next few months Healthwatch will also be testing out their approach with children and young people and those with mental health issues.
Join the conversation
Healthwatch are keen to hear from you:
• Contact: 03000 683 000
• Email: [email protected]
• Write to: Healthwatch England, Skipton House, 80 London Road, London SE1 6LH
• Submit a formal consultation response, here: www.healthwatch.co.uk/consultation-response-rights
What happens next?
Healthwatch will feed back on the conversation on consumer rights and responsibilities on 15 March 2014 which is Consumer Rights Day. Healthwatch will launch the final framework and set of responsibilities in their 2014/15 annual report in October 2014.
Healthwatch are also developing a business plan which will detail the activities they will be undertaking in 2014/15 to make their priorities a reality. This will be published in early 2014.
For further information, visit: www.healthwatch.co.uk/thewayforward