Mediation Administrator

TLC: Talk Listen, Change are looking for an Administrator to join our Family Mediation Team.  

The role
To complete administrative tasks within the Mediation department, managing calls, answering emails, booking appointments, liaising with solicitors and updating the case management system accordingly. To take a client focused approach and to work collaboratively with the entire Mediation team, including Mediators, Managers and other administrative staff. To attend and engage with the Mediation team meetings and wider administrative tasks as required. 

It will be key to take time to understand the process of Mediation and take an active interest in how Mediation works and benefits those who attend. 

We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

The Mediation Department has grown stably over the years and strives to continue to grow, aiming to become a national service.

This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team. 

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to a DBS check.