Programmes Manager

The Programmes Manager will play a crucial role in shaping and delivering the day to day of African Rainbow Family’s programmes across all of our centres. The post holder will be responsible for staff management, including the Grants, Fundraising and Monitoring Officer, service delivery, financial oversight, funding, influencing decision-makers, engaging stakeholders, and overseeing impactful advocacy and campaigns to ensure LGBTIQ+ refugees and people seeking asylum’s human rights, dignity and wellbeing are prioritised in public policies and how we deliver our services.  

The Programmes Manager position is ideal for someone with previous experience of income generation and a proven success in securing funding from Trusts, Foundations and grant making bodies. Including Corporate Bodies, marketing and profile building.

This role requires a strategic thinker with strong project and/or programme management skills and expertise, policy understanding, and excellent communication skills. African Rainbow Family’s approaches to our racial justice and human rights work are Lived-Experience-Led by our service users (Siblings) and will involve working with Siblings, volunteers and staff members to amplify Siblings’ voices. The post holder will also work with politicians, policymakers, solicitors, clinicians and internal stakeholders, partner organisations, and the public to deliver services, advocate and campaign for change, ensuring that African Rainbow Family remains a leading voice in LGBTIQ+ refugee and asylum seeking policy, advocacy and campaigns.

Core Functions: 

• Oversee the charity's day-to-day programmes operations, ensuring efficiency and compliance.
• Key responsibilities include grant applications, managing budgets and resources, developing and implementing policies, ensuring compliance with regulations, and working with senior leadership to align programmes operations with the charity's strategic goals.
• The role also involves staff management, stakeholder engagement, and often reporting to the board of trustees. Contribute to strategic documents/timeline and papers for Trustees.

Key Areas of Responsibility

• Strategic planning and development: Work with the CEO and Board of Trustees to develop, drive and implement the charity's overall strategy and business plans.
• Financial management: Oversee operational budgets, monitor performance against KPIs, and prepare reports for management, trustees and funders, donors and other stakeholders. 
• Governance and compliance: Ensure the charity operates ethically and in compliance with all relevant legal, governance and regulatory requirements, including data protection, health and safety: including risks for activities and events, and safeguarding.

Income Generation

• You will work closely with SMT, Grants, Fundraising and Monitoring Officer and Media, Relationships and Communications Officer, to research new funding opportunities, building and sustaining strong relationships with new and existing funders. 
• You will prepare grant applications and maintain a comprehensive database of funders, opportunities and grant applications, in addition to managing and evaluating bids to ensure optimal outcomes.
• You will work with the Grants and Monitoring Officer to prepare grant applications and maintain a comprehensive database of funders, opportunities and grant applications, in addition to managing and evaluating bids to ensure optimal outcomes.

Key Programmes Operational Responsibilities

• Policy and Procedures: Develop, review, and implement policies and procedures to ensure they are current, accessible, and support best practices. Manage HR contracts and systems 
• Risk Management: Manage the charity's risk register and ensure processes are in place for monitoring and mitigating risks. Including facilities management.
• HR: Staff and volunteers management including staff recruitment, induction, supervision, manage their professional development (training), appraisal, team communications and support volunteers. Manage disciplinary and grievance procedures. 
• Stakeholder Relations: Liaise and work with Commissioning Boards, community groups, partners, and other stakeholders to build and maintain relationships.
• Service delivery: Manage and oversee the delivery of the charity's services, ensuring they meet quality standards and funder requirements.

Required Skills and Experience

• Excellent leadership and organisational skills
• Strong financial acumen, including budgeting and forecasting
• Proficiency with relevant software and digital tools such as Salesforce
• Strong communication, both written and verbal
• Attention to detail and process-oriented mind-set
• Experience in policy development and implementation
• Organisational Effectiveness – including knowledge of charity law, fundraising regulations, case management, data storage systems and data protection (e.g., GDPR, Data Protection, etc.)

Any other reasonable duties as required by your Line Manager.