Useful numbers during Covid-19

The directory can be downloaded as a PDF here

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General   |   Bereavement   |   Business support   |   Children and young people   |   Carers   |   Disability and autism   |   Food banks and clubs   |   Health conditions   |   Homelessness   |   Housing associations   |   LGBTQ+ and gender diversity    |   Mental health   |   Older people   |   Recovery and addiction   |   Victim support

 

General


Name


Manchester Central Hub


Phone number


0800 234 6123

Phone line hours


Monday to Saturday, 8.30am - 5.30pm


Email


COVIDSupport@manchester.go.uk


Website


https://secure.manchester.gov.uk/info/100003/people_and_communities/7941/coronavirus_covid-19_-_manchester_community_response


Service description


Hub to support Manchester's most vulnerable people, and help them cope with the impacts of the coronavirus outbreak

 


Name


Manchester City Council


Phone number


0161 234 5000


Phone line hours


Monday to Friday, 8.30am - 5.30pm


Email


 


Website


https://secure.manchester.gov.uk/


Service description


The local authority providing the majority of local government services in Manchester

 


Name


Macc


Phone number


0161 834 9823


Phone line hours


Monday to Friday, 10am - 4pm


Email


info@macc.org.uk


Website


www.manchestercommunitycentral.org


Service description


Manchester city-wide infrastructure organisation for the voluntary, community and social enterprise sector; providing specialist information, advice, development support

 


Name


Greater Manchester Police


Phone number


101 (non-emergency)


Phone line hours


24 hours


Email


 


Website


www.gmp.police.uk


Service description


Police force for Greater Manchester

 


Name


Citizens Advice Manchester


Phone number


0344 411 1222


Phone line hours


 


Email


Online chat function on the website


Website


www.citizensadvicemanchester.org


Service description


Free, confidential, impartial and independent advice and information on a wide range of subjects

 


Name


Greater Manchester Combined Authority


Phone number


0161 778 7000


Phone line hours


 


Email


enquiries@greatermanchester-ca.gov.uk


Website


www.greatermanchester-ca.gov.uk   


Service description


Made up of the ten Greater Manchester councils and Mayor, who work with other local services, businesses, communities and other partners to improve the city-region

 


Name


Greater Manchester Voluntary Centre for Voluntary


Phone number


0161 277 1000


Phone line hours


Monday to Friday, 9am - 5pm


Email


gmcvo@gmcvo.org.uk


Website


www.gmcvo.org.uk


Service description


The voluntary, community and social enterprise (VCSE) sector support and development organisation covering the Greater Manchester city region

 


Name


Manchester Credit Union


Phone number


0161 231 5222


Phone line hours


 


Email


info@manchestercreditunion.co.uk


Website


www.manchestercreditunion.co.uk


Service description


Provides safe, competitive and fair financial services to anyone that lives or works in Manchester. Open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Tameside, Trafford and the High Peak

 

Bereavement

 


Name


Child Bereavement  


Phone number


0800 02 888 40


Phone line hours


 


Email


support@childbereavementuk.org


Website


www.childbereavementuk.org


Service description


Supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement

 


Name


Greater Manchester Bereavement Service  


Phone number


0161 983 0902


Phone line hours


Monday to Friday, 9am - 5pm (except bank holidays) Wednesday, 9am - 8pm


Email


 


Website


https://greater-manchester-bereavement-service.org.uk


Service description


Support is available to anyone within Greater Manchester, bereaved or affected by a death. No one needs to feel alone as they deal with their grief

 


Name


Greater Manchester Suicide Bereavement Information Service  


Phone number


0161 983 0700


Phone line hours


Monday to Friday, 10am - 4pm


Email


SB.IS@nhs.net


Website


www.shiningalightonsuicide.org.uk


Service description


A confidential information service for people bereaved or affected by suicide

 


Name


Jewish Bereavement Counselling Service  


Phone number


0208 951 3881


Phone line hours


 


Email


enquiries@jbcs.org.uk


Website


https://jbcs.org.uk


Service description


Supports individuals and families when they face a loss by providing a high-quality child and adult bereavement support and provide information to all families from a Jewish perspective

 


Name


Once Upon a Smile


Phone number


0161 711 0339


Phone line hours


 


Email


info@onceuponasmile.org.uk


Website


www.onceuponasmile.org.uk


Service description


Provides emotional and practical support at time of need to enable those to adjust to a new life without loved ones

 


Name


Rainbow Trust


Phone number


0161 628 2194


Phone line hours


 


Email


enquiries@rainbowtrust.org.uk


Website


www.rainbowtrust.org.uk/greater-manchester-team


Service description


Provides emotional and practical support to families who have a child with life-threatening or terminal illness

 

Business support

 


Name


Business Growth Hub


Phone number


0161 359 3050


Phone line hours


Monday to Friday, 8am - 8pm and Saturday and Sunday, 9am - 1pm


Email


BGH@growthco.uk


Website


www.businessgrowthhub.com


Service description


Supports businesses at all stages of their growth journey with a broad range of services. They offer expert one-to-one and peer-to-peer business support, events, specialist programmes, funding and much more

 


Name


Business Support  


Phone number


0300 456 3565


Phone line hours


Monday to Friday, 9am - 6pm


Email


 


Website


www.gov.uk/business-support-helpline


Service description


Get help with tax, regional help and advice on writing a business plan

 


Name


Greater Manchester Chambers of Commerce


Phone number


0161 393 4321


Phone line hours


 


Email


 


Website


www.gmchamber.co.uk


Service description


Provides first class business support to companies of all shapes and sizes

 

Children and young people

 


Name


Care for the Family  


Phone number


029 2081 0800


Phone line hours


Monday 10am - 5pm, Tuesday to Thursday 9am - 5pm, Friday 9am - 4.30pm


Email


mail@cff.org.uk


Website


www.careforthefamily.org.uk


Service description


A national charity which aims to promote strong family life and to help those who face family difficulties

 


Name


Childline  


Phone number


0800 1111


Phone line hours


 


Email


 


Website


www.childline.org.uk


Service description


A counselling service for children and young people up to their 19th birthday provided by the NSPCC

 


Name


Children's Society


Phone number


0300 303 7000  


Phone line hours


 


Email


supportercare@childrenssociety.org.uk


Website


www.childrenssociety.org.uk


Service description


Works with the most vulnerable young people

 


Name


Early Break


Phone number


0161 723 3880


Phone line hours


Monday to Thursday, 8am - 6pm Friday, 8am - 5pm


Email


info@earlybreak.co.uk


Website


https://earlybreak.co.uk


Service description


Offers a number of services to support the emotional health and wellbeing of children, young people and families

 


Name


Family Lives


Phone number


0808 800 2222


Phone line hours


 


Email


askus@familylives.org.uk


Website


www.familylives.org.uk


Service description


Provides non-judgmental support and advice to anyone experiencing issues in their family life

 


Name


Gingerbread (single parents)


Phone number


0808 802 0925


Phone line hours


Monday 10am - 6pm, Tuesday, Thursday and Friday 10am - 4pm, Wednesday 10am - 1pm and 5pm - 7pm


Email


 


Website


www.gingerbread.org.uk


Service description


Provides expert advice and practical support for single mums and dads in England and Wales

 


Name


Kidscape


Phone number


Whatsapp available but must email first


Phone line hours


 


Email


parentsupport@kidscape.org.uk


Website


www.kidscape.org.uk 


Service description


Provides children, families, carers and professionals with advice, training and practical tools to prevent bullying and protect young lives

 


Name


NSPCC


Phone number


0808 800 5000


Phone line hours


Monday to Friday 8am - 10pm Saturday and Sunday 9am - 6pm


Email


help@nspcc.org.uk


Website


www.nspcc.org.uk


Service description


The UK's leading children's charity, preventing abuse and helping those affected to recover

 


Name


Place2Be


Phone number


020 7923 5500


Phone line hours


 


Email


enquiries@place2be.org.uk


Website


www.place2be.org.uk


Service description


Provides mental health counselling support and training to schools to improve the emotional wellbeing of pupils, families, teachers and staff

 

Carers

 


Name


Carers Trust


Phone number


0300 772 9600


Phone line hours


 


Email


info@carers.org


Website


https://carers.org/


Service description


Works to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems

 


Name


Gaddum


Phone number


0161 834 6069


Phone line hours


 


Email


info@gaddum.org.uk


Website


www.gaddumcentre.co.uk


Service description


Provides advocacy, carers support and therapy services in Greater Manchester

 


Name


Manchester Carers Centre


Phone number


0161 272 7270


Phone line hours


Monday to Thursday, 10am - 3pm


Email


admin@manchestercarers.org.uk


Website


www.manchestercarers.org.uk


Service description


The centre offers a range of practical and emotional support services to help make a positive difference to Carers’ lives in Manchester

 

Disability and autism

 


Name


Contact


Phone number


020 7608 8700


Phone line hours


 


Email


info@contact.org.uk


Website


https://contact.org.uk/


Service description


For families with disabled children. They support families, bring families together and help families take action for others

 


Name


Disabled Living


Phone number


0161 607 8200


Phone line hours


 


Email


info@disabledliving.co.uk


Website


www.disabledliving.co.uk


Service description


Provides impartial information and advice about products, equipment and services for disabled people

 


Name


Henshaws


Phone number


0300 222 5555


Phone line hours


 


Email


info@henshaws.org.uk


Website


www.henshaws.org.uk


Service description


Supports people living with sight loss and other disabilities

 


Name


Action on Hearing Loss


Phone number


0845 685 8000


Phone line hours


Monday to Friday, 9am - 5pm


Email


communication.services@hearingloss.org.uk


Website


www.actiononhearingloss.org.uk


Service description


A charitable organisation working on behalf of the UK's 9 million people who are deaf or have hearing loss

 


Name


Alzheimer's Society


Phone number


0333 150 3456


Phone line hours


Monday to Wednesday 9am - 8pm, Thursday to Friday, 9am - 5pm, Saturday to Sunday, 10am - 4pm


Email


helpline@alzheimers.org.uk


Website


www.alzheimers.org.uk


Service description


A care and research charity for people with dementia and their carers

 


Name


Autistic Society for the Greater Manchester Area


Phone number


0161 866 8483


Phone line hours


Monday to Friday, 8.45am - 4.15pm


Email


admin@asgma.org.uk


Website


http://asgma.org.uk/


Service description


Supports people affected by Autistic Spectrum Disorders in Greater Manchester

 


Name


ADHD Foundation


Phone number


0151 237 2661 


Phone line hours


 


Email


info@adhdfoundation.org.uk


Website


www.adhdfoundation.org.uk


Service description


Works in partnership with individuals, families, doctors, teachers and other agencies to improving emotional well being, educational attainment, behaviour and life chances through better understanding and self management of ADHD, ASD and related learning

 


Name


National Autistic Society


Phone number


Autism Helpline 0808 800 4104

Supporter Care Team 0808 800 1050


Phone line hours


Monday to Friday, 10am - 3pm


Email


 


Website


www.autism.org.uk


Service description


Transform lives, change attitudes and create a society that works for autistic people

 

Food banks and clubs

 


Name


Greater Together Manchester


Phone number


0161 828 1409


Phone line hours


 


Email


info@greatertogethermanchester.org


Website


http://greatertogethermanchester.org/find-support/food-banks/


Service description


Aims to provide leadership and support for anti-poverty work across Greater Manchester and Rossendale

 


Name


Manchester Central Foodbank


Phone number


0792 841 2339


Phone line hours


Monday to Friday, 9am - 12pm


Email


info@manchestercentral.foodbank.org.uk


Website


https://manchestercentral.foodbank.org.uk


Service description


Provides three days’ nutritionally balanced emergency food and support to local people who are referred to them in crisis

 


Name


Manchester South Central Foodbank


Phone number


0784 209 3922


Phone line hours


 


Email


info@manchestersouthcentral.foodbank.org.uk


Website


http://manchestersouthcentral.foodbank.org.uk/


Service description


Provides three days’ nutritionally balanced emergency food and support to local people who are referred to them in crisis

 


Name


Mustard Tree


Phone number


0161 850 2282


Phone line hours


 


Email


information@mustardtree.org.uk


Website


https://mustardtree.org.uk/


Service description


Offers access to low cost food through a food club, clothing and household essentials such as furniture, pots and pans

 


Name


Trussell Trust


Phone number


0808 208 2138


Phone line hours


Monday to Friday, 10am - 4pm


Email


enquiries@trusselltrust.org


Website


www.trusselltrust.org


Service description


Supports a network of over 1,200 food bank centres to provide emergency food and compassionate, practical support to people in crisis, while campaigning for long-term change to the structural issues that lock people into poverty

 

Health conditions

 


Name


Be Well


Phone number


0161 470 7120


Phone line hours


 


Email


learnwell@thebiglifegroup.com


Website


www.thebiglifegroup.com/service/be-well/


Service description


Here to help you find a way to live and feel well whatever twists and turns life brings. For ages 18+

 


Name


Greater Manchester Health and Social Care Partnership


Phone number


0161 742 6023


Phone line hours


 


Email


gm.hscinfo@nhs.net


Website


www.gmhsc.org.uk 


Service description


Works to improve the health, wealth and wellbeing of the people in Greater Manchester

 


Name


Manchester Health and Care Commissioning


Phone number


0161 765 4004


Phone line hours


 


Email


communicationsmanchester@nhs.net


Website


www.mhcc.nhs.uk


Service description


Partnership between Manchester City Council and NHS Manchester Clinical Commissioning Group. The organisations came together to ensure a more joined up and effective approach to commissioning health and social care services for the people of Manchester

 


Name


Manchester Local Care Organisation  


Phone number


 


Phone line hours


 


Email


enquiries@manchesterlco.org


Website


www.manchesterlco.org


Service description


Here to improve the health of local people in the city

 


Name


NHS 111


Phone number


111


Phone line hours


24 hours


Email


 


Website


https://111.nhs.uk/


Service description


Can help if you have an urgent medical problem and you're not sure what to do

 


Name


Terrence Higgins Foundation


Phone number


0808 802 1221


Phone line hours


Monday to Friday,  10am - 6pm Saturday and Sunday, 10am - 1pm


Email


info@tht.org.uk


Website


www.tht.org.uk


Service description


A charity that campaigns on and provides services relating to HIV and sexual health

 

Homelessness

 


Name


The Booth Centre


Phone number


0161 835 2499 


Phone line hours


 


Email


info@boothcentre.org.uk


Website


www.boothcentre.org.uk


Service description


Brings about positive change in the lives of people who are homeless or at risk of homelessness, to help them plan for and realise a better future

 


Name


Coffee for Craig


Phone number


0754 359 0330


Phone line hours


Monday to Friday, 7pm - 9pm and Saturday to Sunday, 5pm - 7pm


Email


 


Website


www.coffee4craig.com


Service description


Offers an evening and weekend service, offering hot meals, showers and medical support to the city’s homeless community

 


Name


Crisis


Phone number


0300 636 7967


Phone line hours


 


Email


enquiries@crisis.org.uk


Website


www.crisis.org.uk


Service description


UK national charity for homeless people. The charity offers year round education, employment, housing and well-being services

 


Name


Shelter


Phone number


0808 800 4444


Phone line hours


Weekdays, 8am - 8pm Weekends, 9am - 5pm


Email


 


Website


https://england.shelter.org.uk


Service description


Helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services

 


Name


Street Support Network


Phone number


 


Phone line hours


 


Email


info@streetsupport.net


Website


https://streetsupport.net


Service description


Supporting local people and organisations to tackle homelessness

 

Housing associations

 


Name


Arawak Walton Housing Association


Phone number


0161 272 6094


Phone line hours


 


Email


info@arawakwalton.com


Website


https://arawakwalton.com


Service description


Housing association in Manchester

 


Name


Arcon Housing Association


Phone number


0161 214 4120


Phone line hours


 


Email


www.arcon.org.uk/contact-us-form


Website


www.arcon.org.uk


Service description


Housing association in Manchester

 


Name


Equity Housing Group


Phone number


0300 123 4460


Phone line hours


Monday to Friday, 8am - 5pm


Email


customersolutions@equityhousing.co.uk


Website


www.equityhousing.co.uk


Service description


Housing association in Manchester

 


Name


Great Places Housing Group


Phone number


0300 123 1966


Phone line hours


Monday to Friday, 8am - 6pm


Email


CAT@greatplaces.org.uk


Website


www.greatplaces.org.uk


Service description


Housing association in Manchester

 


Name


The Guinness Partnership


Phone number


0303 123 1890


Phone line hours


Monday to Friday, 8am - 8pm and Saturday, 9am - 5pm


Email


 


Website


www.guinnesspartnership.com


Service description


Housing association in Manchester

 


Name


Jigsaw Homes


Phone number


0300 111 1212


Phone line hours


 


Email


info@jigsawhomes.org.uk


Website


www.jigsawhomes.org.uk


Service description


Housing association in Manchester

 


Name


Mosscare St Vincent’s Housing Group


Phone number


0161 226 4211


Phone line hours


 


Email


enquiry@msvhousing.co.uk


Website


www.msvhousing.co.uk


Service description


Housing association in Manchester

 


Name


Northwards Housing


Phone number


0300 012 3123


Phone line hours


Monday to Friday, 8.45am - 4.30pm


Email


 


Website


www.northwardshousing.co.uk


Service description


Housing association in Manchester

 


Name


One Manchester


Phone number


0330 355 1000


Phone line hours


 


Email


info@onemanchester.co.uk


Website


www.onemanchester.co.uk 


Service description


Housing association in Manchester

 


Name


Onward Homes


Phone number


0300 555 0600


Phone line hours


Monday, Tuesday, Thursday, Friday, 8am - 6pm


Email


 


Website


www.onward.co.uk


Service description


Housing association in Manchester

 


Name


Southway Housing Trust


Phone number


0161 448 4200


Phone line hours


Monday to Friday, 8am - 5.30pm


Email


 


Website


www.southwayhousing.co.uk


Service description


Housing association in Manchester

 


Name


Wythenshawe Community Housing Group


Phone number


0800 633 5500


Phone line hours


 


Email


customerenquiries@wchg.org.uk


Website


www.wchg.org.uk


Service description


Housing association in Manchester

 

LGBTQ+ and gender diversity

 


Name


African Rainbow Family


Phone number


0771 128 5567


Phone line hours


Monday to Friday, 9.30am - 5pm


Email


info@africanrainbowfamily.org


Website


https://africanrainbowfamily.org


Service description


Support for lesbian, gay, bisexual, transgender and queer (LGBTIQ) people of African heritage including refugees and wider Black and Asian minority ethnic groups

 


Name


LGBT foundation


Phone number


0345 330 3030


Phone line hours


Monday to Friday, 10am - 6pm


Email


info@lgbt.foundation


Website


https://lgbt.foundation


Service description


Advice, support and information services to lesbian, gay, bisexual and trans (LGBT) communities

 


Name


Mermaids


Phone number


0808 801 0400 Text 85258


Phone line hours


Monday to Friday, 9am - 9pm


Email


info@mermaidsuk.org.uk


Website


https://mermaidsuk.org.uk


Service description


Advocacy organisation that supports gender variant and transgender youth

 


Name


Stonewall 


Phone number


0800 050 2020


Phone line hours


Monday to Friday, 9.30am - 4.30pm


Email


info@stonewall.org.uk


Website


www.stonewall.org.uk


Service description


Campaigns for the equality of lesbian, gay, bi and trans people across Britain

 


Name


Switchboard


Phone number


0300 330 0630


Phone line hours


Monday to Sunday, 10am - 10pm


Email


chris@switchboard.lgbt


Website


https://switchboard.lgbt


Service description


Provides a one-stop listening service for LGBT+ people on the phone, by email and through instant messaging

 

Mental health

 


Name


Anxiety UK


Phone number


0344 477 5774 Text 0753 741 6905


Phone line hours


 


Email


support@anxietyuk.org.uk


Website


www.anxietyuk.org.uk 


Service description


Works to relieve and support those living with anxiety and anxiety-based depression by providing information, support and understanding via an extensive range of services

 


Name


Asian Family Counselling Service


Phone number


020 8574 0912


Phone line hours


 


Email


afcs@btconnect.com


Website


https://asianfamilycounselling.org


Service description


Confidential and culturally sensitive mental health and relationship counselling services

 


Name


Greater Manchester Mental Health NHS Foundation Trust


Phone number


01204 483 071


Phone line hours


24 hours, 7 days a week


Email


 


Website


www.gmmh.nhs.uk


Service description


Provides inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford and Trafford and a wide range of specialist mental health and substance misuse services. Also provides Health and Justice Services in a number of custodial settings

 


Name


Listening Ear


Phone number


0151 488 6648


Phone line hours


Monday to Wednesday, 9am - 8pm Thursday to Friday 9am - 5pm


Email


enquiries@listening-ear.co.uk


Website


https://listening-ear.co.uk


Service description


Provides help to those who've been bereaved, suffered loss or experienced separation

 


Name


Manchester Mind


Phone number


0161 769 5732


Phone line hours


 


Email


info@mind.org.uk


Website


www.manchestermind.org


Service description


Offers information and advice to people with mental health problems and lobbies government and local authorities on their behalf

 


Name


National Self Harm Network


Phone number


 


Phone line hours


 


Email


 


Website


www.nshn.co.uk


Service description


Supports individuals who self-harm to reduce emotional distress and improve their quality of life

 


Name


No Panic


Phone number


0844 967 4848


Phone line hours


Monday to Sunday, 10am - 10pm


Email


info@nopanic.org.uk


Website


https://nopanic.org.uk


Service description


Offers advice, support, recovery programs and help for people living with phobias, OCD and any other anxiety-based disorders

 


Name


OCD UK


Phone number


0333 212 7890


Phone line hours


Monday to Friday, 10am - 4.45pm


Email


 


Website


www.ocduk.org


Service description


Provides advice, information, and support services for those affected by OCD, and campaign to end the trivialisation and stigma of OCD

 


Name


Papyrus 


Phone number


01925 572 444


Phone line hours


Monday to Friday, 9am - 10pm, Saturday to Sunday, 2pm-10pm


Email


admin@papyrus-uk.org


Website


https://papyrus-uk.org/


Service description


Provides confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person

 


Name


Salvation Army


Phone number


0161 273 2081


Phone line hours


 


Email


info@salvationarmy.org.uk


Website


www.salvationarmy.org.uk/manchester-central


Service description


A user-led group providing information and signposting to the community on mental health issues

 


Name


Samaritans


Phone number


116 123


Phone line hours


24 hours


Email


jo@samaritans.org


Website


www.samaritans.org


Service description


Providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland

 


Name


Shout


Phone number


Text 85258


Phone line hours


24 hours


Email


info@giveusashout.org


Website


www.giveusashout.org


Service description


24/7 UK crisis text service available for times when people feel they need immediate support

 


Name


Six Degrees


Phone number


 


Phone line hours


 


Email


0161 983 0900


Website


http://six-degrees.org.uk


Service description


Provides support for people with mental health problems

 


Name


Supportline


Phone number


01708 765 200


Phone line hours


 


Email


info@supportline.org.uk


Website


www.supportline.org.uk


Service description


Confidential emotional telephone support in the UK for men, women, children and young adults

 


Name


Turning Point


Phone number


0161 238 5149


Phone line hours


 


Email


 


Website


www.turning-point.co.uk


Service description


Provides fast, open-access support, to guide you through challenging times

 

Older people

 


Name


Age UK Manchester


Phone number


0161 833 3944


Phone line hours


Monday, Tuesday, Thursday and Friday, 9am - 4:30pm


Email


advice@ageukmanchester.org.uk


Website


www.ageuk.org.uk/manchester/


Service description


An independent charity that helps older people in the community delivering services and activities

 

Recovery and addiction

 


Name


Change Grow Live


Phone number


0161 214 0770


Phone line hours


Monday to Friday, 9am - 5pm


Email


Manchester@cgl.org.uk


Website


www.changegrowlive.org/drug-alcohol-service-manchester


Service description


Works with adults, young people and anyone looking to live a happier and healthier life

 


Name


Eclypse – Manchester


Phone number


0161 839 2054


Phone line hours


Monday to Friday, 9am - 5pm


Email


eclypsemanchester@cgl.org.uk


Website


www.changegrowlive.org/eclypse-manchester


Service description


Free and confidential drug and alcohol service for young people under 19 and families in Manchester

 


Name


FRANK


Phone number


0300 123 6600 Text 82111


Phone line hours


24 hours a day, 7 days a week


Email


 


Website


www.talktofrank.com


Service description


Honest information about drugs – talk to Franks for facts, support and advice on drugs and alcohol

 


Name


GamCare


Phone number


0808 8020 133


Phone line hours


24 hours, 7 days a week


Email


 


Website


www.gamcare.org.uk


Service description


Provides information, advice and support for anyone affected by problem gambling

 


Name


Greater Manchester Mental Health NHS Foundation Trust Substance Misuse Services


Phone number


01204 483 071


Phone line hours


24 hours, 7 days a week


Email


 


Website


www.gmmh.nhs.uk/substance-misuse-services/


Service description


Provides community and inpatient alcohol and drug services and helps provide information, support and advice to aid people in their recovery

 

Victim support

 


Name


GM Victim Support


Phone number


0300 303 0162


Phone line hours


Monday to Friday, 9am - 7pm and Saturday, 9am - 5pm


Email


 


Website


www.victimsupport.org.uk/help-and-support/get-help/support-near-you/north-west/greater-manchester


Service description


Support for people affected by crime and traumatic incidents in England and Wales

 


Name


Independent Choices


Phone number


0161 636 7525


Phone line hours


Monday to Friday, 10am - 4pm


Email


 


Website


www.domesticabusehelpline.co.uk 


Service description


Provides a confidential Helpline, a Community Helpline Language Service and an LGBT IDVA

 


Name


Jewish Women's Aid


Phone number


Domestic Abuse 0808 801 0500

Sexual Violence 0808 801 0656


Phone line hours


Domestic Abuse: Monday to Thursday, 9.30am - 9.30pm

Sexual Violence: Monday 10am - 12pm, 1pm - 3pm, Tuesday 10am - 12pm, 1pm - 3pm and Thursday 1pm - 3pm


Email


Domestic abuse: clientsupport@jwa.org.uk

Sexual violence: dina@jwa.org.uk


Website


www.jwa.org.uk


Service description


Charity supporting Jewish women affected by domestic and/or sexual violence

 


Name


Manchester Rape Crisis 


Phone number


0161 273 4500       


Phone line hours


Monday to Friday, 10am - 4pm Wednesday and Thursday, 6pm - 9pm


Email


help@manchesterrapecrisis.co.uk


Website


www.manchesterrapecrisis.co.uk


Service description


Information, help and support after rape, sexual assault or sexual abuse

 


Name


The Pankhurst Trust (Incorporating Manchester Women's Aid)


Phone number


0161 660 7999


Phone line hours


Monday to Friday, 9.30am - 4.30pm


Email


referrals@manchesterwomensaid.org


Website


www.pankhursttrust.org/manchester-womens-aid/advice-and-support


Service description


Provides services so that domestic abuse survivors can live a life free from the fear of domestic violence and abuse

 


Name


St Mary Centre – Sexual Assault Referral Centre


Phone number


0161 276 6515


Phone line hours


24 hours


Email


 


Website


www.stmaryscentre.org


Service description


Counselling service to anyone who has experienced rape, sexual abuse or sexual assault

 


Name


Hourglass


Phone number


0808 808 8141


Phone line hours


Monday to Friday, 9am - 5pm


Email


 


Website


https://wearehourglass.org


Service description


Free-to-call helpline for older men, women and their families suffering from the five forms of abuse: physical, psychological, financial, sexual or neglect

 


Name


Galop


Phone number


0800 999 5428


Phone line hours


Monday, Tuesday, 10am - 5pm Wednesday to Friday, 10am - 8pm


Email


advice@galop.org.uk


Website


www.galop.org.uk


Service description


Confidential and independent advice and support for LGBT+ people who have experienced sexual assault, abuse or violence

 


Name


Refuge


Phone number


0808 2000 247


Phone line hours


24 hours


Email


 


Website


www.nationaldahelpline.org.uk


Service description


Supporting those who have experienced violence and abuse

 


Name


Karma Nirvana


Phone number


0800 599 9247


Phone line hours


Monday to Friday, 9am - 5pm


Email


info@karmanirvana.org.uk


Website


https://karmanirvana.org.uk


Service description


National helpline to support victims of honour-based abuse

 


Name


ManKind


Phone number


01823 334 244


Phone line hours


 


Email


 


Website


www.mankind.org.uk


Service description


Support for male victims of domestic abuse

 


Name


Respect


Phone number


0808 801 0327


Phone line hours


Monday and Wednesday,  9am - 8pm Tuesday, Thursday and Friday 9am - 5pm


Email


info@mensadviceline.org.uk


Website


https://mensadviceline.org.uk


Service description


A team of friendly advisors who will listen and believe you, offer you non-judgmental support, practical advice and information

 


Name


Survivors Manchester


Phone number


0808 800 5005


Phone line hours


Monday, Wednesday, Friday 9am - 6pm Tuesday, 9am - 8pm Thursday, 9am - 8.30pm


Email


support@survivorsmanchester.org.uk


Website


www.survivorsmanchester.org.uk


Service description


Survivor-led/survivor-run voluntary organisation that aims to create and facilitate a safe space for male survivors of sexual abuse and rape to work through personal and sometimes painful issues