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Resources for Organisations

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Policy 012 – Customer Care Policy

25 Oct 2012 - 14:37

This policy is used by our Volunteer Centre staff as a guide to ensure you receive the best possible services from...

Policy 011 – Storage of Personal Belongings at Host Venues

25 Oct 2012 - 14:37

Generally, no lockers or secured/supervised cloak room facilities will be provided for volunteers at any...

Policy 010 – Gifts and Hospitality

25 Oct 2012 - 14:36

It is essential that all actions of all volunteers and staff stand up to public scrutiny and that the behaviour of...

Policy 009 – Safeguarding Policy

25 Oct 2012 - 14:36

The welfare of children and young people must be paramount. All steps to reduce the likelihood of abuse of children...

Policy 008 – Grievance Procedure

25 Oct 2012 - 14:35

Grievance procedures may sound rather formal but they are intended to solve problems and promote fairness in...

Policy 007 – Disciplinary Procedure

25 Oct 2012 - 14:35

It may be necessary during the event for managers to deal with matters of discipline involving volunteers. Issues...

Policy 006 – Confidential Information

25 Oct 2012 - 14:34

Volunteers must not, either during or after their involvement with Volunteer Centre Manchester or a host...

Policy 005 – Complaints Procedure

25 Oct 2012 - 14:34

Volunteer Centre Manchester aims to provide a high standard of service to all partner agencies, groups, volunteers...

Policy 004 – Data Protection

25 Oct 2012 - 14:33

MACC is committed to a policy of protecting the rights and privacy of individuals, voluntary and community group...

Policy 003 – Equality Act 2010

25 Oct 2012 - 14:33

Employers should be in the midst of updating their equal opportunities to comply with the Equality Act 2010, the...

Policy 002 – Equal Opportunities

25 Oct 2012 - 14:33

We are an equal opportunities employer. We are committed to the provision of equal access to services and equal...

Policy 001 - Volunteer Code of Conduct

25 Oct 2012 - 14:32

The Code of Conduct is a summary of the policies which apply to being a volunteer. This policy sets out the...