Feed My City (Foundation) is an Emergency Food Charity which provides dry food bags and hot meals to those in most need. We believe that every human being has the right to basic food and this should NOT be dependent on them having money.

We aim to provide simple, free, vegetarian, nourishing hot food and/or emergency food bags in the Manchester area. The food poverty programme serves our users and we will not ask any questions, make any judgement, or charge for any of our services.

As a call handler, you will answer the phone to people requesting food parcels from Feed My City. You will need to take their details and their food request and then forward this onto our team at the base. Each call will take a couple of minutes and across a day on average you will receive 7-10 calls.

You are never the only call handler, so if you cannot reach the phone or are on another line it will trip down to the next call handler. Therefore, you can carry out your daily tasks as normal even if you are call handling for Feed My City.

This role is remote so you do not need to be at our base to carry this out. As long as you have a phone signal you can do it anywhere!