Welcome Desk Volunteer

Organisation name: Manchester Jewish Museum
Where the opportunity is based: 190 Cheetham Hill Road
Cheetham Hill
Manchester
M8 8LW
Time for the opportunity:

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Morning
Afternoon
Evening

Minimum amount of hours required:
Description of the opportunity:

 

Who we are:

Our Manifesto and our Values are at the heart of everything we do. They are our anchor and our compass. We use them to make decisions, and ensure we stay on track. For all staff, trustees and volunteers, they are at the core of what we do and we examplify our manifesto & values through our attitudes and action.

Our Manifesto:

- A place to experience and explore how we are different, together

- Manchester Jewish Museum is common ground; a hospitable place that makes connections by showing and sharing universal experiences through the stories of one particular culture.

- We connect Jewish stories to the world and to our society, in order to explore both our differences and similarities and to celebrate that which makes people unique and that which connects us all.

- In doing so we look to spark reaction and change and to make real the knowledge that there is more that binds us together than separates us.

- We boldly explore and combine educational, cultural and artistic experiences to encourage those with whom we come into contact to feel and believe that we are all better together.

- We make connections to make things better.

Our Values:

- Imagination: we are creative, playful and daring; we open minds and generate energy.

- Bravery: our ambitions are motivated by development, growth and change; we are open-minded.

- Belonging: we actively celebrate diversity, and we promote acceptance.

- Impact: our mission is to be relevant, useful and to make an impact on audiences, neighbourhood, our sector and on society.

What are we looking for?

Do you have experience with customer service? Would you like to help us offer a quality experience to our visitors?

We’re looking for people with good interpersonal and verbal communication skills, who want to help us offer a warm welcome to everyone who walks through our doors.

As a Welcome Desk Volunteer, you will serve as the first point of contact for visitors to the Museum, offering assistance with booking tickets, maintaining visitor records and completing shop sales.

What would you be doing as a volunteer?

General tasks in this role include:

- Assisting with the booking and reservation of general admission and special event ticket sales;

- Completing shop sales;

- Providing an introduction to the Museum, including the Gallery and Synagogue;

- Assisting visitors with enquiries about the museum, evening events and other local attractions.

Shifts:

- Monday 10am-1:30pm

- Tuesday 1:30-5pm

- Thursday 1:30-5pm

- Sunday 10am-1:30pm or 1:30pm-5pm