– Who we are –

At Ronald McDonald House Charities we provide free ‘home away from home’ accommodation at specialist children’s hospitals across the UK. Our 14 Houses give families a warm and comfortable place to sleep, eat and relax, just moments away from their child’s hospital ward. Our support is invaluable to families at a critical time in their lives.

Ronald McDonald House Manchester opened in 2012. We have 65 en-suite bedrooms providing accommodation to families who have children receiving treatment in the Royal Manchester Children’s Hospital or St Mary’s Neonatal Intensive Care Unit. Families travel to Manchester from across the UK and even internationally so that their children can receive specialist treatment.

– What are we looking for? –

Volunteering is offering a helping hand, dedicating time to support our families and House Team. It's a wonderful way to acquire new skills, boost your confidence, and make a positive impact on others. There are countless opportunities to get involved as a Ronald McDonald House volunteer. Whether you can spare a few hours a week for housekeeping or assist in our special events and parties; your availability can be discussed with our House Team.

– What would you be doing as a volunteer? –

Do you have a special skill or hobby you’d like to share? Previous volunteers have helped with admin tasks, assisted our Housekeeping team, hosted arts and crafts sessions and even provided health and beauty treatments for parents and carers. A current volunteer simply offers a listening ear over a cup of tea with parents in our Day Room one evening a week. The possibilities are endless!

What roles are available? - We are committed to ensuring our volunteers feel comfortable within their role and will receive an induction and full training.  

• Housekeeping - As a volunteer, you'll support our housekeeping team in keeping the House feeling like home, maintaining a clean and inviting environment for our families and visitors. Your tasks may include laundry, room cleaning, vacuuming, dusting, window cleaning, ironing, and other general housekeeping duties. Please let our team know your preferred tasks."
• Reception - Assist our front-of-house team and be the first point of contact for our families and visitors. You'll help with administrative tasks, answer phone calls, and assist families with any questions or concerns they may have. Your warm welcome will make a positive impact on their experience. You will be fully trained.
• House Events/Activities – we love an excuse to throw a party for our families! We hold events throughout the year to celebrate occasions such as Halloween, Christmas, Eid, Easter and many more. You can help us create a fun and festive atmosphere by assisting with event planning, activity preparation, and cleanup. Your flexible hours will allow you to join in the fun and make a difference.

Special skills or hobbies you’d like to share? Previous volunteers have hosted arts and crafts sessions and even provided health and beauty treatments for parents and carers. A current volunteer simply offers a listening ear over a cup of tea with parents in our Day Room one evening a week. The possibilities are endless! 

Why are volunteers so important at Ronald McDonald House? Volunteers play a vitally important role. We believe that everyone has value and something to offer. We couldn't do what we do without our wonderful volunteers. Your time and talents are needed to help us continue our important work. Helping with the smallest tasks can make a real difference to our House Team and families.

What are the benefits of volunteering with us?   

• bring joy and comfort to our families.
• connect with others. Expect to make new friends, share light-hearted moments relieving families of stress during tough times.
• get a sense of accomplishment and a positive outlook on life.
• we encourage volunteers to share their own interests and hobbies to provide you with a role worthwhile and meaningful to you.
• receive guidance and encouragement from our House Team.