We’re fundraising to help people with MS right now with services and support. And giving hope for the future with our ground breaking research programme that aims to stop MS altogether.

Our MS Society shops are a vital source of funding for our work.

As a Shop Volunteer, you’ll be at the heart of making sure our customers have a positive shopping experience. There are lots of ways of getting involved — making our window displays look great, welcoming customers, helping them with purchases, collecting donations, preparing items for sale, using our till systems to handle payments and, as part of a team, generally helping with the day-to-day running of the shop.

In this varied role, you’ll develop your organisation, team working and customer service skills. Most importantly, you’ll be helping raise funds to support people affected by MS.

Please take time to look at our commitments.

More about this role

Volunteer role

Shop Volunteer

Volunteer manager

Shop Manager/Lead Shop Volunteer

Where you will be based

Shop

Why we want you

As one of our wonderful volunteers, you can get involved in:

• providing support and services to the MS community
• increasing awareness of, and delivering resources to, people affected by MS
• raising vital funds to help stop MS
• boosting our community voice by advocating for MS research and policy

What you will be doing

• Welcoming customers and assisting them with purchases
• Receiving and processing money when goods are sold
• Pricing and sorting donations and other goods for sale, in line with stock control processes
• Helping with visual merchandising for our shop windows
• Supporting with housekeeping, such as stock management and tidying

The skills you need

• Skills and/or experience in what you'll be doing
• Commitment to MS Society policies and procedures
• Confidence in using Microsoft Office, the internet and email will be required for some volunteer roles
• Compassion and sensitivity
• Ability to maintain confidentiality when required
• A willingness to support the work of MS Society and be a positive representative for the MS community

What's in it for you

• You’ll be part of our amazing volunteer network
• You’ll develop new skills, which can improve your CV and employability
• You'll be making a real difference to people's lives
• You’ll get a say in influencing our work
• You’ll receive a Volunteer Welcome Pack
• You’ll have an induction to your role
• You’ll get support from your Volunteer Manager
• You’ll gain access to Learning and Development opportunities
• You’ll be reimbursed for any related expenses while carrying out your role

Disclaimer

The MS Society is committed to promoting diversity. We can only offer roles to over 18s. If based in Scotland, or in some operational circumstances in England, Wales and Northern Ireland, undertake references, and/or a disclosure check.