Administrative Volunteer
Location: Science and Industry Museum
Hours: 1 day per week (4 hours)
Start Date: August 2027
End Date: ongoing

ABOUT THE ROLE:
This role provides administrative support to the volunteer management team as well as being a point of contact for volunteers on site. You will be helping us to keep our volunteers up to date with newsletters and bulletins, also supporting us in processing new starters and answering emails. Includes keeping our spreadsheets up to date and volunteering handbook. Helping keep volunteers up to date via team emails, helping them stay connected via events and trips away.
The admin office is usually staffed between 9:00 AM – 5:00 PM Monday to Friday and the role will take place at some point during this time each week.

In this role you’ll be:
•Data entry, electronic filing, photocopying and other general office duties.
•Making and receiving phone calls.
•Scanning and filing of volunteer documents.
•Maintenance of database.
•Any other duties deemed appropriate by the volunteer team.
•As a volunteer you’ll learn about our Health and Safety Policies, procedures, and risk assessments, allowing you to take care of your own personal safety and that of others.
If you need help with your application or would like to talk to us about what we can do to support you through this process, please email Jess Wight at Volunteering@scienceandindustrymuseum.org.uk call (0)1616967819

What you’ll get from volunteering:
We want to ensure you have a rewarding experience with us. That’s why you’ll:
•Full training and development opportunities from our bespoke SMG Academy, related departments and induction training schedule.
•Discounts in our café and shop along with free entry into our exhibitions and events across SMG.
•We provide a reference upon request for all volunteers who have supported the Science and Industry Museum.
•Experience of volunteering in a museum office environment, carrying out a variety of administrative support activities.
•Training and Experience around some ICT packages and systems, such as Microsoft Word.

What you’ll bring to the role:
This role is perfect for people who: (interested and happy to talk to people keep it basic)
•Enjoy working as part of a small team
•Be a good communicator
•Have a good telephone manner and good interpersonal skills, including attention to detail
•Be able to use Microsoft office (Word, Excel, Publisher, Outlook etc)

It would be good if….
•You want to gain experience of working in a busy office environment and/or want to learn new skills.
•Have experience of being proactive and working with minimal supervision where appropriate (paid or voluntary). We ask all volunteers to show inclusive behaviours, value everyone’s contribution, and promote a culture of openness.

Dates for the Diary

✓ Pre Induction Chat– Monday the 10th of August (onsite) or as a back up Wednesday the 12th (remote only) - Come in for a friendly chat about the role to help find our admin volunteers. Mandatory part of application process.
✓ Induction – Monday the 17th of August (Mandatory for new volunteers)
✓Full Training to follow

Additional Information:
•If successful we’ll request a basic criminal record check. We’ll arrange and process this for you and will cover all the costs. Any issues raised in the check will be considered on a case-by-case basis.
• To volunteer in this role, you must be {18} or over.
•We are legally required to ensure all volunteers from overseas have the right to volunteer in the UK, so please check your visa before applying.
•SMG is unable to act as a sponsor organisation if you do not have a visa that allows you to volunteer.
•If you need help with your application or would like to talk to us about what we can do to support you through this process, please email Jess Wight at Volunteering@ScienceAndIndustryMuseum.org.uk or call (0)1616967819 .
•Visit https://www.scienceandindustrymuseum.org.uk/about-us/support/volunteering for more information.

How to apply
We believe in a culture that recognises and values different experiences, mindsets, and expertise and welcome applications from all backgrounds. You can apply for this position via our Vancancies Website. Please answer the following question(s) in the Supporting Statement section of the application form.
We kindly ask you do not use AI generated answer for your supporting statement we want to hear your own words! https://www.scienceandindustrymuseum.org.uk/about-us/support/volunteering
1.Why do you want to volunteer at the Science and Industry Museum?
2.Do you have any interests or experiences that would help you volunteer in the administrative role?

We believe in a culture that recognises and values different experiences, mindsets, and expertise and welcome applications from all backgrounds. You can apply for this position via our {careers site}. Please tell us why you’d like to volunteer with us in the Supporting Statement section of the application form.