We create a welcoming environment for clients,  always offering a friendly smile and a sympathetic ear. Staff oversee the sessions, and deal with client inquiries, but volunteers  talk to clients about parcel contents, and pack the parcel according to client needs. 

Session volunteers' main tasks include: 
Receive packing lists from the foodbank session and prepare food parcels according to the notes on the packing list.
Welcome clients to the foodbank centre, make refreshments and tidy up as required during the session.
Complete parcel lists with clients.
Offer a listening ear and signpost clients, as required, to further support, using information from the signposting folder/leaflets.
Work under the guidance of the session lead and report any health & safety or safeguarding concerns to the operations manager / session lead

Manchester Central Foodbank provides three-day emergency food parcels for people in need, on a referral-only basis. 

Sadly one in five people in the UK live below the poverty line. Manchester Central Foodbank supports 1,500 people a month. 

All foodbank clients come to our sessions to pick up their emergency food parcel. 

Our volunteers are the life blood of these sessions, and we could not operate without them. 

Staff oversee the sessions, and deal with client inquiries, but volunteers  talk to clients about parcel contents, and pack the parcel according to client needs. 

Volunteers need to be able to read and write, and carry weights of up to 10kg. It is a busy, fast moving environment, which does get noisy at times. 

You will need to be able to communicate well with clients, other volunteers and staff.