As an Online Shop Volunteer, you'll help transform pre-loved treasures into vital funds that support communities around the world, from responding to emergencies and humanitarian crises to tackling poverty and inequality.

Whether you're researching and pricing stock, photographing products, creating listings, preparing orders or supporting other online shop activities, you'll play an important role in connecting donated items with new owners and helping to raise money for Oxfam's life-changing work.

You can choose to learn a bit of everything or focus on the areas that interest you most.

Increase Your Skills

Build valuable experience in e-commerce, retail, photography, product research, administration, pricing, stock handling and teamwork. Develop practical skills and confidence while supporting a global movement for change.

Find Your Community

Join a friendly and welcoming team of volunteers and staff who share a commitment to creating a fairer world.

Flexibility

Whether you can volunteer a few hours a week or more regularly, every contribution makes a difference. We'll work with you to find a volunteering pattern that suits your schedule.

A Role That Works for You

This role offers a variety of activities and the chance to discover what you enjoy most. You might prefer researching unusual items, creating eye-catching photographs, writing product descriptions, organising stock or preparing customer orders. Whatever your interests, there's an opportunity to contribute and develop new skills.

What you'll be doing

Depending on your interests, training and shop needs, you may:

• Sort, assess and select donated items suitable for online sale.
• Research products to identify brands, styles, age, rarity and value.
• Price items accurately and fairly to maximise income.
• Prepare items for photography and presentation.
• Take clear, attractive photographs that showcase items at their best.
• Create engaging online listings, including titles, descriptions and item details.
• Check listings for accuracy and quality before publication.
• Organise and manage online stock.
• Pick, pack and dispatch sold items
• Work as part of a team to help achieve online sales targets and maximise fundraising income.

What we're looking for

You don't need previous experience. We welcome volunteers from all backgrounds and will provide the training and support you need.

This role may suit someone who:

• Enjoys learning about different products and discovering hidden value.
• Has good attention to detail.
• Is comfortable using a computer or willing to learn.
• Enjoys photography, writing, research or organisation.
• Likes working independently as well as part of a team.
• Is reliable and able to follow guidance and procedures.
• Shares Oxfam's values and commitment to creating a fairer world.

What you'll gain

• Experience in online retail and e-commerce.
• Opportunities to develop transferable workplace skills.
• Training and ongoing support from experienced staff and volunteers.
• Increased confidence and the chance to meet new people.
• A reference for future employment
• The satisfaction of knowing your time is helping create positive change around the world.