National charity Veterans Council is unveiling AFCOM Directory, a revolutionary new website that has the potential to provide life-changing choices for members of the Armed Forces Community. To view the Directory, visit: www.afcom.directory
As a result of Covenant funding and effective stakeholder engagement Veterans Council has worked with a team of specialists to completely revamp The Armed Forces Community Directory (AFComD).
AFCOM Directory provides a single point of contact into Health, Mental Health, Education, Employment, Housing, Welfare and Legal. Each and every service provider listed on the site has been assured to ensure they are aligned to the Armed Forces Covenant and understand the issues faced by serving personnel, veterans, reservists and their families. In the case of healthcare, all registered organisations must comply with the relevant NHS, NICE or CQC guidelines.
AFCOM Directory offers an assurance process for service providers and an excellent customer journey that makes it easy for members of the Armed Forces Community to find the support they need.
Qualified staff behind AFCOM Directory are on hand to support people through this process to ensure the Armed Forces Community gets the right support from the right service, at the right time.
GPs, professionals and organisations from the public, private and third sectors working with the Armed Forces Community are being encouraged to register their services on AFCOM Directory.
Visitors to the AFCOM Directory website can search for assured services or contact a selection of service providers committed to assisting them. Just one click on the ‘I need support’ button will start the search.
The AFCOM Directory was presented to a selected audience of stakeholders, trustees and members of the Armed Forces Community at Veterans Council’s prestigious Centre of Excellence Awards, on 27 November 2014 at the Manchester Imperial War Museum.
Des White, Veterans Council Chairman, said: “The Centre of Excellence Awards is the biggest event in our annual calendar, so it seemed fitting to use the Awards as a platform to show our unique AFCOM Directory, one of our most exciting projects to date.”
“This Directory fulfils a dire need within the Armed Forces Community - the need to connect with assured service providers who understand their needs.”