Volunteering Development Worker at Macc

Macc is a charity and put simply, our purpose is the city of Manchester. We work to inspire, enable and support the people of Manchester to get involved and build the communities where we live, work and grow. Macc delivers a wide range of activities including:

• Helping local charities, community groups and social enterprises to be well-run, successful organisations with the resources they need to make a real difference
• Supporting local people to be active citizens through volunteering – matching local people with local organisations and causes through our Volunteer Centre
• Building an influential and connected community through policy, insight and collaboration – convening the city’s Voluntary and Community Sector Assembly, building partnerships between charities, the local public sector and private businesses
• Celebrating the work, talents, creativity and diversity of all our local communities through our annual Spirit of Manchester programme, telling the story of the wealth of activity in local communities across the city

We believe every individual and community has unique skills, talents, knowledge and insights that are important. We also believe that our collective skills, knowledge and lived experience uniquely equip us to do the work we do. All of our work is informed by three key values:

• Being supportive – providing mutual support and encouraging one another
• Being collaborative – facilitating positive change in society by working with people
• Being influential – harnessing people’s skills and building their confidence to shape and inform policy and practice

Manchester’s Voluntary, Community and Social Enterprise (VCSE) sector is made of thousands of organisations and individuals who use their skills to improve the quality of life in the city. They have insight that can help shape policy and decision making locally, regionally and nationally.

In Manchester, there are more than 160,000 volunteers that provide almost 500,000 hours of time, passion, skills and enthusiasm per week in support of the City’s Voluntary, Community and Social Enterprise (VCSE) sector.

Whether it is helping a neighbour with tasks such as shopping, being a trustee and coaching a sports team, or acting with others to help tackle issues ranging from climate change and racism to food and fuel poverty, Macc recognises all forms of voluntary action as valid, relevant and valued.

Volunteer Centre Manchester (managed by Macc), provides information, support and training to Manchester residents who want to volunteer and to organisations that work with or involve volunteers.

The Volunteering Development Worker will support the delivery and ongoing development of a quality and responsive volunteering brokerage service for people that want to volunteer in Manchester; and for volunteer-involving organisations and groups by providing a range of services and support.

The role also involves providing input and support with practical action that enhances Macc’s Volunteer Centre Quality Accreditation status (VCQA), and the 5 core functions of a volunteer centre: Strategic Development of Volunteering, Good Practice Development, Developing Volunteering Opportunities, Voice of Volunteering and Brokerage.

Salary: £27,291 per annum, pro rata
Hours: 35 hours per week (flexi-time system).  
Location: Based in Manchester City Centre but with some remote working
Contract: Permanent (subject to funding)
Reporting to: Volunteering and Active Communities Manager

Who we’re looking for
The right person for this job will be someone who:

• Understands, demonstrates and applies their knowledge about volunteering and voluntary action;
  •  is able to identify appropriate and supportive pathways into volunteering (and other relevant programmes)
  • can help volunteer-involving organisations to identify 'new' and creative approaches to developing volunteering opportunities and volunteer-based projects
• Is effective in providing support and dispensing information, advice and guidance that is appropriate for the recipient
• Enjoys tackling a diverse and varied workload in terms of tasks, duties, audience and beneficiaries as per the delivery of a volunteer centre service
• Demonstrates a willingness to learn and undertake training where required; and has a commitment to inclusion and equality

As with all roles at Macc, we are looking for someone who has a strong commitment to Macc’s values; someone who can plan and manage their own workload, dealing with multiple tasks and working to tight deadlines. Experience of monitoring and evaluation of activities will be helpful.

You will need good working knowledge of MS office applications (Outlook, Word, Excel, PowerPoint) and be able to produce concise and accurate written reports, presentations, webpage and newsletter content as required.

You will also need to be willing and able to travel around Manchester - though driving ability is not essential as we encourage use of public transport and ’active travel’ (such as walking or cycling).

How to apply
If you believe you can fulfil the role summary, we’d love to hear from you!

Attached is a short application form in which we ask you for some basic details and a few questions about your skills, knowledge and experience which are relevant to the role. An equalities monitoring form with simple questions and a GDPR statement which we ask you to confirm you have read.  Applications should be emailed to: [email protected]

Interviews for this post will take place on 31 January 2024 in person at our office. If you will not be available on this date, please note this in your application.

For an informal conversation regarding this post, please contact Pauline Clark before submitting your application. Email: [email protected] or telephone 0161 834 9823.

Macc is passionate about ensuring that everyone has a fair chance and that they are treated equally. We are aware of the underrepresentation of certain groups and communities in our sector. These include but are not limited to, people from racialised or minoritised backgrounds, disabled people, LGBT+QIA and those from working-class backgrounds. We want to change this and commit to playing our part in eradicating inequalities in both what we do and the way we do it.

Macc is an inclusive employer committed to building a diverse, effective workforce which reflects our local communities. We work hard to create a supportive, accessible environment. We celebrate difference, and welcome applications from a wide range of backgrounds, skills and abilities, recognising value in different perspectives.

If you require access to these documents in alternative formats, or if you have comments that would support us to improve access to our application processes more generally, please do contact us via email [email protected]  or telephone us on 0161 834 9823.