Manchester Mind would like to invite you to attend Active Listening training
Each half day session will be up to 3 hours long and must be attended in full, unfortunately we cannot record sessions.
The training is delivered in a supportive environment by our practised trainers who bring their own lived experience and knowledge to facilitate open discussion and provide expert guidance.
We understand that talking about mental health isn’t always easy. As we don’t have any prior knowledge of you and your past experiences, we want to make sure you are keeping safe. So if you have any concerns before, during, or after the session, please let us know by emailing training@manchestermind.org, or you can call our Welcome Team on 0161 769 5732. If something doesn’t feel right, you can leave at any time, but please follow the ground rules set at the beginning of the session (usually we ask to make the trainer aware if you need to leave the session for any reason).
This engaging two-part Active Listening workshop is designed to build confidence and capability in having meaningful, supportive conversations, particularly within mental health and wellbeing contexts.
Part 1 - Wednesday 4 November 13.30 - 16.30
Part 2 - Wednesday 25 November 13.00 - 16.00
In Part 1, you will explore the importance of listening as a core communication skill and its impact on relationships and effective support. The session introduces the principles of active listening, including empathy, rapport building, and the Listening Tree framework. You will learn how to use open questions, reflection, paraphrasing and non-verbal communication to create safe, trusting spaces where people feel heard and understood.
Part 2 focuses on putting these skills into practice. Through guided activities, role play and group discussions, you will strengthen your ability to respond empathetically, manage challenging conversations, and reflect on your listening style. The session also covers supporting self and others, setting healthy boundaries, understanding emotional experiences, and responding appropriately when people share their distress.
By the end of the workshop, you will feel more confident in using active listening to support others while maintaining your own wellbeing.
Cost: £150+VAT per person