- Do you have experience of supporting front-line staff and overseeing delivery of a wide range of high-quality services in a busy drop-in centre?
- Can you enable Rainbow Haven to continue our incredible work supporting and empowering refugees, asylum seekers and vulnerable migrants in Manchester?
What does Rainbow Haven do?
Rainbow Haven are a small, highly respected and busy charity that for 20 years has provided a place of welcome, support and opportunity for asylum-seekers, refugees and other vulnerable migrants. Putting diversity and inclusion at the heart of everything Rainbow Haven do, people with lived experience of migration are centrally involved, as service users, volunteers, staff members and trustees. From its flagship information, advice and advocacy services to a range of wellbeing activities and classes, Rainbow Haven is there to support and empower people seeking to establish new lives in Manchester.
About the role:
- Reporting directly to the Trustee Board, the CEO (Operations) is responsible for:
- Providing vital support to the experienced and committed staff team
- Developing and overseeing the delivery of high quality, responsive services
- Overall organisational and operational oversight, including liaison with service delivery partners
You will work closely with the Joint CEO (Strategy and Finance) to ensure seamless overall operation and avoid duplication. This is not a conventional job-share arrangement; each CEO has separate, clearly defined areas of responsibility (although there are a few areas where responsibilities are shared).
About the person
You will have proven experience of:
- Supporting and supervising an experienced and committed staff and volunteer team, who can encounter challenging situations in the course of their work
- Developing and overseeing the delivery of front-line services, ensuring these remain of high quality and responsive to changing needs and user feedback
- Ensuring a proportionate approach and compliance with operational policies and procedures, so that Rainbow Haven remains a safe and pleasant place for staff, volunteers and service users
Wish list:
- You’ll share Rainbow Haven’s ethos and values and commitment to their vision
- You’ll be well-organised, flexible, creative, able to multi-task and with a problem-solving approach
- You’ll be a good listener and respectful of staff expertise and experience, responding sensitively to their support and development needs
- You’ll be a strong communicator and collaborator, whether engaging with colleagues, volunteers, service users or service delivery partners
- A positive, proactive attitude; someone who understands the needs, challenges and opportunities of working in a small organisation
This is a fantastic opportunity to join a busy, lively team doing invaluable grassroots work that directly impacts people’s lives for the better.
For further information email: john.tyrrell@rainbowhaven.org.uk
| Attachment | Size |
|---|---|
| Rainbow Haven CEO (Joint) Recruitment pack.docx | 113.13 KB |