ACAS: Managing grievances effectively

A well-handled grievance can resolve workplace conflict at an early stage, saving management time, employer costs and supporting good working relationships.

Join Acas on this free webinar where they will cover:

• The importance of dealing with informal complaints in preventing workplace issues escalating
• How to recognise a formal grievance and conduct a hearing in line with the Acas Code of Practice
• The role of emotional intelligence when dealing with grievances
• Managing relationships after a grievance