NCVO: Mentoring and coaching skills

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients.

Coaching and mentoring can help people grow, develop and reach their full potential. There are differences in approach, but similarities in the skills needed.

In this course we explore the differences and when to use each approach. The course also covers the core skills needed to be an effective coach or mentor.

By the end of the event, you’ll:

• understand what mentoring is and how it differs from coaching or counselling
• understand the mentoring process and the relationship between the mentor and the mentee
• understand the core skills required to be a successful mentor:
• listening skills
• questioning techniques
• guiding not telling
• goal setting
• professional boundaries
• discuss and practice some of the core skills