Greater Manchester Law Centre Spirit Story - Free advice to help people navigate the system [1]
On Tuesday 6th December, the newly opened Greater Manchester Law Centre held an Employment Support Allowance (ESA) Appeals Service session in Moss Side. People have their needs assessed by a volunteer prior to the session and appointments are booked for cases such as being ineligible for ESA following a Work Capability Assessment or a declined appeal. Staff find that there is a lot of confusion about the different stages of the process.