National Energy Action: Changing Energy Related Behaviour
Changing habits and behaviours can be challenging, yet the small decisions people make every day have a significant effect on their household energy use. To support households effectively, energy advisers need to feel confident in providing practical, behaviour‑focused guidance.
This course explores key theories and insights from the field of decision‑making, with a particular focus on simple, actionable techniques that can help advisers encourage households to act on the energy‑saving advice they receive.