Vulnerability, debt and the missing £23 billion: How the credit and collections sector can drive change this winter
As UK household debt continues to rise, more than 8.5 million people are facing serious financial struggles in 2024. Projections for 2025 suggest this trend will only worsen.
Despite this, £23 billion in available support is set to go unclaimed this year – money that could help people regain control of their finances. Key barriers such as lack of awareness, complex systems and stigma prevent people from accessing the help they’re eligible for.