Third Sector Lab: Compassion by Design – Bringing trauma-informed thinking to your content
Charities, by their nature, are there to help people who are navigating some of the hardest moments of their lives. Which means charity content needs to speak to an audience that’s upset, stressed, anxious, and sometimes in emotional turmoil. Trauma-informed content specialist Jo Levy believes this is about much more than using kind words. Her approach centres trauma-informed thinking and building it into everything you create from the start.