ACAS: Handling an employee grievance
It is important that all employee grievances are handled correctly. Failure to do so can lead to unnecessary and costly litigation.
If an employer does not comply with the Acas Code of Practice on disciplinary and grievance procedures, it could lead to an uplift of 25% in an employment tribunal award.
A well handled grievance can provide valuable insight, alerting employers to problems in the workplace and giving them the opportunity to resolve issues without further conflict escalating.