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This online course will explore the roles and responsibilities of managers in terms of safeguarding adults at risk.

We’ll (Ann Craft Trust) look at the key changes within safeguarding as part of the Care Act. You’ll be encouraged to identify where the challenges are, and to seek solutions towards implementation in practice.

We’ll cover best practice, the expectations of regulators, and the lessons we learned from our safeguarding adults reviews.

Conflict happens — but with the right tools to repair it *can* strengthen relationships. Learn how to step in early, respond with clarity, and lead by example.

Join PMAC for this free webinar to:

✔ Understand sources of workplace conflict and how they escalate

✔ Learn tools to respond constructively and assertively

Want a team that speaks up, shows up and supports each other? It all starts with psychological safety — and you can help build it.

Join PMAC for this free webinar to:

• Understand what psychological safety looks like at work
• Learn how it impacts team performance and mental health
• Explore leadership behaviours that help build trust and openness

Join strategists from Great State as they reveal findings from research into the UK voluntary sector exploring why volunteering organisations face an existential challenge, and what they need to do now to survive. 

Formal volunteering has plummeted from 27% to 17% in a decade, yet charities are more reliant on volunteers than ever. But this isn't a motivation problem – 84% of Gen Z want to support causes. It's an experience problem. 

In this 60-minute session (including Q&A), you'll discover: 

This Leading Impact seminar will be exploring survey methodologies and questionnaire design.

Most charities use surveys in one way or another, but with varying levels of success. There’s already lots of guidance available, but little that directly addresses the challenges faced by charities. For example;

A theory of change process encourages us to reflect on our aims and plans, to discuss them with others, and to make them explicit. We see this process as the foundation of strategy, evaluation and communication. This seminar will run through how to develop a theory of change, based on our published guidance Theory of change in ten steps.

Where do tribunals fit within the public law system of remedies, and why is this important?
Victoria Pogge von Strandmann, Public Law Project

Part 1: Introduction to tribunal representation
The opening session covers some basics of tribunal housekeeping such as understanding the bundle and keeping all your paperwork together, and advocacy tips on using additional evidence, avoiding repetition and what to consider when discussing cases with clients. The speakers will also address the use of AI by appellants.

Part 1: Supporting families in the SEND tribunals
A presentation by National Deaf Children’s Society (NDCS) caseworkers with a practical focus for those navigating the SEND tribunals, including an overview of the tribunals process and important rules and procedures.  It will also look at issues such as social barriers to the appeals process, gathering children’s views and getting parent’s perspectives for hearings.
Lorraine Friend Thomas, Lamina Lloyd, and Hannah Pinchin, National Deaf Children’s Society (NDCS)

Part 1: Advocacy in the welfare benefits tribunals (First Tier Social Entitlements Chamber and Upper Tribunal)
Top tips on advocacy, including common issues such as DWP not attending hearings, preparing and presenting complex evidence, and asking the tribunal for adjournments and dealing with delays.
Chair: Matt Ahluwalia, Garden Court Chambers
Brandi Amiss-Towler, Free Representation Unit
Martin Williams, Child Poverty Action Group (CPAG)

Part 1: Advocacy in the immigration and asylum tribunals