Greater Manchester Law Centre Spirit Story - Free advice to help people navigate the system
On Tuesday 6th December, the newly opened Greater Manchester Law Centre held an Employment Support Allowance (ESA) Appeals Service session in Moss Side. People have their needs assessed by a volunteer prior to the session and appointments are booked for cases such as being ineligible for ESA following a Work Capability Assessment or a declined appeal. Staff find that there is a lot of confusion about the different stages of the process.