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1. We want to feel that we’ve been listened to

At the core of mental health services is the quality of the relationship between the person using the service and the person working with them. The interaction between them is so important – it is the basis for so much. Do staff behave as if they care, do they behave as if what I think is important, or do they assume that the professionals always know best?

In order to ensure that service users experience empathy from staff, the organisation in which staff work must continually support and enable them to work in that way.

Charter for Mental Health Services in Manchester

Introduction
This charter is about what people want from mental health services in Manchester. It has been drawn up from what people who use mental health services have said in consultations over the last few years.

On the following pages these wishes have then been explained in more detail and translated into the language of commissioning. Each wish has been translated into an outcome and an overarching aim for a mental health service. Accompanying each outcome is a set of suggestions for monitoring whether the outcome has been achieved.

Rewarding the Good and Punishing the Bad (Part 2)

7 May 2014 - 14:03 by Nigel Rose

Nigel Rose, Strategic Lead (Commissioning) has published the second part of his two-part blog which proposes a solution to the thorny problem of including evidence of past performance in decision-making about funding. How can we ensure that organisations that perform well continue to be funded and those that are perform badly are decommissioned?

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The Booth Centre has moved

7 May 2014 - 12:13 by michelle.foster

After 19 years based at Manchester Cathedral the Booth Centre has moved.

On 31 March The Booth Centre opened a new Advice and Skills Centre at Edward Holt House, on Pimblett Street, just behind Victoria Station in Manchester. (This is the old Glentop House building which has been gutted and remodled).

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A Civil Economy for Manchester

6 May 2014 - 10:32 by Mike Wild

Could Manchester be Europe’s answer to America’s hippest city - Portland, Oregon?

Manchester has enjoyed solid economic success, there is now an opportunity for a ‘new wave’ to Manchester’s future. A new report A Civil Economy for Manchester, prepared for Macc by the think-do tank the Centre for Local Economic Strategies (CLES) demonstrates how this new wave is about unleashing the power of citizens, social and voluntary group.

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Greater Manchester infrastructure charities draw the line on volunteering

2 May 2014 - 11:32 by Mike Wild

A group of voluntary sector support organisations across Greater Manchester have this week issued a joint statement championing volunteering and defining the difference between people who volunteer and those who are on unpaid work placement schemes.

The group includes Volunteer Centres and voluntary sector infrastructure organisations across Greater Manchester who are increasingly concerned that the line between volunteering and unpaid internships or work experience were becoming blurred.

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Training Grants - available from Community Group Training

2 May 2014 - 10:34 by cheryl.mcalister

Each year Community Group Training use profits to give out as grants. As Community Group Training launched in September 2013, their first grants will be distributed in September 2014.

Community Group Training are committed to supporting small voluntary and community groups in the UK. They distribute grants through their Charitable Foundation which are then given out through grants.

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Grants Available to UK Groups for Money/Debt Advice Projects

1 May 2014 - 12:45 by michelle.foster

The MSE Charity has grants of up to £5,000 available for self-help groups and innovative projects that will help educate people about money/debt/consumer issues. Projects must assist people to improve their quality of life through knowledge and understanding of how to manage and take control of their own financial situation. Projects must also provide outcomes that will benefit their wider communities.

Eligible Groups

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